ZipRecruiter

Log In

1

Call Centre Attendant Jobs (NOW HIRING)

Balfour Beatty

Community Center Attendant

Knob Noster, MO · On-site

$13.50 - $17/hr

... call home. We believe exceptional living experiences can only be created when We Care -about our ... About the role The Community Center Attendant is responsible for greeting and welcoming residents ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCall Centre Attendant Jobs

Call Centre Attendant information

See salary details

$9

$15

$20

How much do call centre attendant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call centre attendant in the United States is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.07 per hour, depending on experience, location, and employer.

What are popular job titles related to Call Centre Attendant jobs?

For Call Centre Attendant jobs, the most frequently searched job titles are:

Call Center Attendant

Frederick, MD • On-site

Sandpiper Property Management
Health Care and Social Assistance • 1 - 10 employees
Learn more about Sandpiper Property Managementexternal

$15 - $19.75/hr

Other

Posted 8 days ago

Job description

Overnight Call Center Coordinator: The Nighttime Operations Hub!
Your Challenge: Ensure 24/7 Guest Support and Flawless After-Hours Communication!
Ready to be the critical overnight communications hub and a strategic decision-maker? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Overnight Call Center Coordinator!
This is a dynamic, high-stakes overnight position where you will receive and coordinate call activity from multiple hotels across the nation. You are key to determining appropriate actionable steps for guests while their hotel front desks are closed, ensuring all communication is seamless and documented, demonstrating your commitment to our value to "Do the Right Thing."
Your Operational & Communication Duties
As our Overnight Call Center Coordinator, you are responsible for maintaining guest support and communication flow across the portfolio during non-operational hours.
Essential Tasks Include:
  • Call Coordination & Routing: Receive and coordinate all forwarded overnight guest calls. Qualify the needs of incoming calls and determine appropriate actionable steps.
    • Immediate Action: Route urgent calls (lockouts, check-ins, or emergency situations) directly back to the respective hotel's On Call Attendant's (OCA) mobile number.
    • Non-Urgent Support: For all other inquiries, advise the guest of how and when to receive help or answer questions as able.
  • Documentation & Follow-Up: Maintain a daily log of all guests' call(s) with actionable steps. Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling.
  • Crisis Escalation & Decision Making: Advise guests of other services available and make decisions regarding additional communication that may be necessary. Contact regional and senior leadership for any situation that requires it. Excellent decision making skills are crucial.
  • Teamwork & Accountability: Ensure all calls transferred back to the OCAs are properly handled by the OCA and keep a record of such confirmation. Proactively work with the team, openly sharing new ideas and keeping others apprised to avoid surprises and disappointed clients.
Teamwork & Administrative Responsibilities
This role requires strong internal communication and administrative rigor to support the wider operations team.
  • Communication: Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Compliance & Reporting: Keep and submit meticulous records of call activity. Manage and accurately report time and expenses. Ensure all policies and procedures are followed at all times.
  • Schedule & Attendance: This is an overnight position and attendance is a key performance indicator essential to success. Schedules may vary to reflect the business needs of the hospitality industry.
Oversight & Compliance
You will work under the guidance of the Area GM and Director of Hotel Operations, ensuring full compliance with brand standards.
  • WoodSpring/Sandpiper Compliance: Upon employment, all employees are required to fully comply with Sandpiper Hospitality/Woodspring Suites rules and regulations for the safe and effective operation of the hotel's facilities.

Are You Our Next Nighttime Operations Hub?
If you possess exceptional multi-tasking abilities, sharp decision-making skills, and thrive in an independent, mission-critical overnight role, we want to hear from you!

Apply