ZipRecruiter

Log In

1

Call Centre Agent Jobs in Wisconsin (NOW HIRING)

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our Direct Support Professional (DSP) teams and will provide the first point of contact for DSP's after ...

Storm Guard Roofing

Call Center Manager

Madison, WI · On-site

$50K - $75K/yr

You'll play a critical role in managing daily call center operations, developing team members, improving lead conversion, and ensuring every customer interaction reflects the high standards of the ...

EMPIRE HOME REMODELING INC

Call Center Confirmer

Milwaukee, WI · On-site

$15.75 - $19.75/hr

We are a fast-growing home remodeling company looking for a motivated and dependable Call Center Confirmer to join our team! In this role, you will be responsible for contacting homeowners to confirm ...

Alphabe Insight

Call Center Representative

Milwaukee, WI · On-site

$36K - $40K/yr

Call Center Representative The Call Center Representative serves as a key point of contact for customers, providing assistance, answering inquiries, and delivering outstanding service. This role ...

previous pagenext page

Showing results 21-40

All JobsCall Centre Agent JobsCall Centre Agent Jobs in Wisconsin

Call Centre Agent information

See Wisconsin salary details

$10

$17

$25

How much do call centre agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call centre agent in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Call Centre Agent vs Customer Service Representative?

AspectCall Centre AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training in communication skillsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, inbound/outbound call operationsOffice settings, retail, or online support channels
Employer & IndustryTelecommunications, finance, retail, techRetail, banking, healthcare, tech
Common Search & ComparisonYesYes

Both roles involve assisting customers, but Call Centre Agents primarily handle inbound or outbound calls in call centers, focusing on telecommunication or sales. Customer Service Representatives may work in various settings, including retail or online support, providing assistance through multiple channels. While their skills overlap, Call Centre Agents often work in dedicated call environments, whereas Customer Service Reps may have broader responsibilities across different platforms.

What are some common challenges faced by call centre agents, and how can they be managed effectively?

Call Centre Agents often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to new processes or technologies. Managing these challenges involves strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide extensive training, scripts, and support from supervisors to help agents handle tough situations. Additionally, teamwork and regular feedback sessions can make it easier to share best practices and maintain a positive work environment.

What are the key skills and qualifications needed to thrive as a call centre agent, and why are they important?

To thrive as a Call Centre Agent, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and the ability to handle high call volumes effectively.

How do you become a call centre agent with no experience?

To become a call centre agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers offer on-the-job training, so applying to entry-level positions and highlighting your willingness to learn can help you start in this role.

What is a call centre agent?

Call Centre Agents are professionals who handle incoming or outgoing customer calls for a business or organization. They provide support, answer questions, resolve customer issues, and may also perform tasks such as taking orders, processing payments, or conducting surveys. These agents often use specialized computer systems to access information and record interactions. Strong communication skills, patience, and problem-solving abilities are essential for this role. Call Centre Agents can work in a variety of industries, including telecommunications, finance, healthcare, and retail.

Which call centre agent pays the most?

Experienced call centre agents with specialized skills, such as technical support or bilingual abilities, tend to earn higher salaries. Supervisory or managerial roles within call centres also offer higher pay compared to entry-level positions. Salaries can vary based on industry, location, and company size.
Call Centre Agent jobs near you
Infographic showing various Call Centre Agent job openings in Wisconsin as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,145 per year, or $17.4 per hour.

Call Center - Rehasher

Bath Concepts Independent Dealers

Milwaukee, WI • On-site

$15.75 - $19.75/hr

Other

Re-posted 21 days ago

Job description

Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect.

We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions available, and are looking for some amazing new talent. Duties include interacting with our potential customers in a call center environment/near our job sites/at special events, answering questions and scheduling appointments. Fun work environment. Guaranteed base pay + bonus. Hours will be 1 to 8 p.m.
structure. 

Responsibilities:

  • Strong communication skills
  • Attention to detail
  • Experience in a call center
  • Customer service
  • Ambitious and money-motivated
  • Trainable
  • Dedication to being on time and strong work ethic
  • High energy and great attitude

Apply