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Call Center Jobs in Roy, UT (NOW HIRING)

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

Represent clients serving as their emergency call center * Dispatch emergency calls to client's on call personnel. * Must be capable of gathering and transcribing information with speed and accuracy

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

Represent clients serving as their emergency call center * Dispatch emergency calls to client's on call personnel. * Must be capable of gathering and transcribing information with speed and accuracy

Young Ford, Inc

Business Development Agent

Morgan, UT · On-site

Previous BDC, call center, automotive, or customer service experience. * Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Tekion). * Bilingual skills (Spanish/English) a ...

Young Ford, Inc

Business Development Agent

Morgan, UT · On-site

Previous BDC, call center, automotive, or customer service experience. * Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Tekion). * Bilingual skills (Spanish/English) a ...

SmithRx

Patient Access Specialist (Inbound)

Layton, UT · Remote

$15.75 - $21/hr

High School diploma or GED or equivalent required. * 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.

New

Altitude Development Group

Sales Representative

Roy, UT · On-site

$76K - $121K/yr

Ideally, we are looking for candidates with previous sales experience who have outgrown working in a call center or door-to-door sales environment and want to level up their professional careers.

Driveline

Master Merchandiser

Ogden, UT · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

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How much do call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center in Roy, UT is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.37 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Roy, UT?

The most popular types of Call Center jobs in Roy, UT are:

What are popular job titles related to Call Center jobs in Roy, UT?

For Call Center jobs in Roy, UT, the most frequently searched job titles are:

What cities near Roy, UT are hiring for Call Center jobs?

Cities near Roy, UT with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Roy, UT as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,535 per year, or $17.1 per hour.

Provider Enrollment Specialist

Utah Division of Human Resource Management

Salt Lake City, UT • Hybrid

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Seeking candidates who excel in providing exceptional customer service to individuals over-the-phone and enjoy working in a fast-paced call center environment.
The Claims Technician position has two primary functions, to answer incoming customer service calls from the medical community and public regarding provider enrollment credentialing, and other related information to enroll medical providers into the Medicaid system. The technician responds to phone, electronic, fax and mail inquiries regarding the status of provider applications, and explains and interprets Medicaid policies, guidelines, benefits and procedures regarding Medicaid.
The Claims Technician is required to be logged into the phone system for up to 7 hours/day and takes between 40 to 60 calls a day.
Preference may be given for the following:

  • Spanish speaking skills
  • prior professional working experience with provider enrollment or credentialing

Supplemental Information

  • Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to Utah within 30 days of their start date.
  • This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time, and for any reason.
  • Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

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