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Call Center Jobs in Riverside, ID (NOW HIRING)

IMTAS

JR Service Desk Support (AF)

Pocatello, ID · On-site

Record a ticket in the call center database (currently HP Service Manager) for every communication received. Provide triage to determine if the issue can be resolved by the Tier 1 Technician: record ...

IMTAS

JR Service Desk Support (AF)

Pocatello, ID · On-site

Record a ticket in the call center database (currently HP Service Manager) for every communication received. * Provide triage to determine if the issue can be resolved by the Tier 1 Technician ...

IMTAS

JR Service Desk Support (AF)

Pocatello, ID

Record a ticket in the call center database (currently HP Service Manager) for every communication received. * Provide triage to determine if the issue can be resolved by the Tier 1 Technician ...

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All JobsCall Center JobsCall Center Jobs in Riverside, ID

Call Center information

See Riverside, ID salary details

$8

$14

$20

How much do call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for call center in Riverside, ID is $14.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $15.38 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound phone calls to assist customers, provide information, or resolve issues. Employees often use computer systems and communication skills to address customer needs, working in a team environment with scheduled shifts.

How to make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks that pay higher rates or commissions. Increasing income may involve gaining skills in sales, technical support, or using tools like CRM software, and working for companies that offer performance-based incentives or premium pay for overtime. Achieving this income level typically requires experience, efficiency, and sometimes working multiple shifts or roles.

How to make 1000 a week remote?

A call center representative can earn $1,000 a week remotely by working full-time hours, often 40 hours or more, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining experience, acquiring relevant skills like CRM software proficiency, or working for companies that offer higher pay rates or performance bonuses.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require experience, leadership skills, and knowledge of call center software and processes.
More about Call Center jobs
What cities near Riverside, ID are hiring for Call Center jobs? Cities near Riverside, ID with the most Call Center job openings:
Call Center jobs near you
Direct Support Professional: Skills Trainer

Direct Support Professional: Skills Trainer

Development Workshop, Inc

Idaho Falls, ID • On-site

$13.50/hr

Part-time

Life, Retirement, PTO

Posted 28 days ago

Job description

Direct Support Professional: Skills Trainer
Are you ready to elevate your career and be a force for positive change? Join us as a part-time Skills Trainer at DWI (Develop, Worth, Independence) in Idaho Falls. In this role, you'll not only be shaping futures but also contributing to a mission that values the potential in every individual.
WHAT'S IN IT FOR YOU?
Competitive Pay: $13.50 entry with .50 increase potential after 90 days (paid for all hours worked)
Great Benefits:
  • A 403(b)-retirement plan to include a company match once eligible.
  • An employee assistance program (company-sponsored)
  • Life insurance
  • Paid Time Off up to 18 days a year to include 10 paid holidays.

This opportunity is more than a job; it's an avenue to make a meaningful difference and play a pivotal role in fostering independence. If you're prepared to bring your skills and passion to a purpose-driven position, continue reading.
GET TO KNOW DWI
At DWI, we are more than an organization; we are a movement. Our vision is a society that values the ability and potential of all people to live, work, and play. For over 53 years, we've been dedicated to assisting individuals with disabilities or those disadvantaged to achieve their chosen level of economic and social independence.
Our core values drive us to do the right thing, promoting quality, choice, diversity, integrity, respect, independence, accountability, hope, and courage. Joining us means becoming a part of a culture that believes in the power of every individual to make a positive impact.
WHAT THIS ROLE ENTAILS:
This is a part-time position, working Monday through Friday hours may vary based on need.
Envision your day at our dynamic Idaho Falls community day filled with purpose and empowerment. Armed with expertise and dedication, you, as a Skills Trainer, become the architect of growth, shaping training programs that not only teach but inspire confidence. From self-care to economic self-sufficiency, your expertise guides individuals through a transformative journey, unlocking their full potential. It's not just a day at work; it's a day of making a lasting impact.
Does this sound like the right fit for you? If so, you must meet the following requirements:
  • Valid driver's license
  • Minimum 18 years old
  • High school diploma or equivalent

We would prefer:
  • Experience working with individuals with disabilities but not required.
  • Strong communication and interpersonal skills
  • A passion for fostering inclusivity.

ELEVATE YOUR CAREER AND JOIN AN IMPACTFUL JOURNEY
Apply now through our streamlined 3-minute mobile-friendly initial application. Your commitment to making a difference is the first step towards creating a brighter future! Become a key player in shaping a transformative and purposeful career. Apply today and embark on this exciting adventure with us!
To learn more, please visit us at www.dwinc.org or
DWI is an Equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability, or national origin.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
For assistance or accommodations applying for a position with Development Workshop, don't hesitate to get in touch with the Human Resources department at 208-524-1550
As an employer who works with individuals with disabilities the supervisor must pass a Department of Health and Welfare background check

Apply