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Call Center Jobs in Powder Springs, GA (NOW HIRING)

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $20/hr (+ commission)

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Buffalo NY.

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call center ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center RepresentativeLocation: Atlanta, GA (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and HolidaysAt AMTI, we pride ...

Express Employment Professionals - Dunwoody, GA

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Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...

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All JobsCall Center JobsCall Center Jobs in Powder Springs, GA

Call Center information

See Powder Springs, GA salary details

$10

$16

$23

How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Powder Springs, GA is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.22 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Powder Springs, GA?

The most popular types of Call Center jobs in Powder Springs, GA are:

What are popular job titles related to Call Center jobs in Powder Springs, GA?

For Call Center jobs in Powder Springs, GA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Powder Springs, GA look for?

The top searched job categories for Call Center jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Call Center jobs?

Cities near Powder Springs, GA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Powder Springs, GA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,280 per year, or $17 per hour.

Call Center Associate

Emory Healthcare

Tucker, GA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

165th of 898 rated healthcare providers

Job description

Overview
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more

Description
The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming calls, processes meal requests through room service diet software, and ensures that all menu selections align with the patient's prescribed diet order.
The associate guides patients and family members through the meal ordering process, provides menu suggestions when appropriate, and ensures a positive service experience. This position collaborates with nursing staff, clinical dietitians, and food service teams to ensure accurate meal ordering, adherence to dietary restrictions, and timely meal service.
Individuals in this role maintain frequent communication with patients and families and are expected to demonstrate strong customer service skills while supporting efficient and patient-centered dining operations.
RESPONSIBILITIES:
Call Center Operations
  • Answer incoming calls from patients and patient family members requesting meal orders.
  • Utilize room service diet software to process patient meal orders accurately and efficiently.
  • Guide patients and families through the meal ordering process and provide menu recommendations as appropriate.
  • Redirect calls to appropriate departments when inquiries fall outside the scope of the role.
Patient Meal Order Coordination
  • Ensure menu selections comply with the patient's prescribed diet order.
  • Process new diet orders, patient transfers, and discharges within the room service system.
  • Process meal orders for patients who are unable to place orders by phone or who have preselected menu orders.
  • Identify patients who have not ordered meals and proactively contact them to facilitate ordering or document meal refusal.
  • Document patient food preferences in the room service diet software system.
Communication and Collaboration
  • Communicate special dietary needs or concerns with nursing staff and other relevant departments.
  • Monitor patient meal orders and notify the appropriate clinical dietitian of skipped meals or repeated small meal orders.
  • Communicate operational concerns or patient-related issues to dietitians or management staff in a timely manner.
  • Maintain a high level of interaction with patients and families while demonstrating strong customer service and service excellence standards.
Administrative Support
  • Process nourishment orders and maintain labeling and tracking of tube feeding orders for assigned units.
  • Monitor, collect, and record operational data for administrative and reporting purposes.
  • Perform additional related duties as assigned to support departmental operations.
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent required.
  • One (1) year of call center or related customer service experience required.
  • Demonstrated skills in customer service, critical thinking, and problem solving.
  • Strong written and verbal communication skills.
  • Ability to make sound judgments while quickly processing information.
  • Proficiency with computer systems and web-based software applications and the ability to adapt to evolving software programs and processes.
  • Ability to read, write, speak, and communicate effectively in English.
  • Ability to follow oral and written instructions and communicate clearly and professionally with patients, patient family members, hospital personnel, and team members.
PREFERRED QUALIFICATIONS
  • Experience in food service, hospitality, or healthcare customer service environments.
  • Knowledge of therapeutic or modified diets.
  • Experience working in a healthcare or hospital setting.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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