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Call Center Jobs in Powder Springs, GA (NOW HIRING)

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center Manager

Marietta, GA · On-site

$55K - $60K/yr

Our call center is the front door of the company. Every lead, every appointment, and every homeowner's first impression starts here. We're not looking for a manager who leads from a desk and a ...

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents ...

Supervises and develops frontline call center staff in accordance with company policies, procedures, contractual requirements, and performance standards. Partners with management to achieve ...

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Job Summary We are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This ...

Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

Respond to employee inquiries in a call center environment via telephone. * Assist with benefits and payroll-related questions, research issues, and process required documentation. * Troubleshoot and ...

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training programs ...

New

Call Center Agent

Brookhaven, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center ...

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Call Center information

See Powder Springs, GA salary details

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How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Powder Springs, GA is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.22 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.

What are the most commonly searched types of Call Center jobs in Powder Springs, GA?

The most popular types of Call Center jobs in Powder Springs, GA are:

What are popular job titles related to Call Center jobs in Powder Springs, GA?

For Call Center jobs in Powder Springs, GA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Powder Springs, GA look for?

The top searched job categories for Call Center jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Call Center jobs?

Cities near Powder Springs, GA with the most Call Center job openings:

Infographic showing various Call Center job openings in Powder Springs, GA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,280 per year, or $17 per hour.

Full-time

Re-posted 28 days ago


Job description

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center

We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction.

Responsibilities:
  • Manage and lead a team of call center representatives
  • Develop and implement strategies to improve customer service and satisfaction
  • Monitor and analyze call center performance metrics to identify areas for improvement
  • Ensure compliance with company policies and procedures
  • Provide coaching and training to call center representatives to improve performance
  • Resolve customer complaints and issues in a timely and effective manner
  • Collaborate with other departments to ensure seamless customer experience
  • Prepare and present reports on call center performance to senior management
Requirements:
  • Proven experience as a Call Center Manager or similar role
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Ability to analyze data and identify trends
  • Experience with call center software and technology
  • Bachelor's degree in Business Administration or related field