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Call Center Jobs in Muskogee, OK (NOW HIRING)

Lap of Love

Part-Time House Call Veterinarian

Bixby, OK · On-site

$45K/yr

Support That Lifts You Higher Comprehensive onboarding, personalized mentorship, "phone-a-friend" access to experienced leaders, and our 24/7/365 Support Center. At Lap of Love, you don't have to ...

Lap of Love

Part-Time House Call Veterinarian

Bixby, OK · On-site

$45K/yr

Support That Lifts You Higher Comprehensive onboarding, personalized mentorship, "phone-a-friend" access to experienced leaders, and our 24/7/365 Support Center. At Lap of Love, you don't have to ...

Lap of Love

Part-Time House Call Veterinarian

Bixby, OK · On-site

$45K/yr

Support That Lifts You Higher Comprehensive onboarding, personalized mentorship, "phone-a-friend" access to experienced leaders, and our 24/7/365 Support Center. At Lap of Love, you don't have to ...

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All JobsCall Center JobsCall Center Jobs in Muskogee, OK

Call Center information

See Muskogee, OK salary details

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$17

$24

How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Muskogee, OK is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Muskogee, OK?

The most popular types of Call Center jobs in Muskogee, OK are:

What job categories do people searching Call Center jobs in Muskogee, OK look for?

The top searched job categories for Call Center jobs in Muskogee, OK are:

What cities near Muskogee, OK are hiring for Call Center jobs?

Cities near Muskogee, OK with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Muskogee, OK as of August 2026, with employment types broken down into 5% As Needed, 74% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,836 per year, or $17.2 per hour.

Medical Support Assistant (MSA), Remote - Broken Arrow, OK

CLFC Healthcare and Communications

Broken Arrow, OK • Remote

$18.26 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Quick Facts
  • Location: Fully remote (work from home). You must reside within 50 miles of a VISN 19 VA Medical Center. VA furnishes the computer equipment.
  • Employment Type: Full-time with benefits (W-2)
  • Compensation: Hourly base set to the Service Contract Act prevailing wage for your location (see the pay range on this posting), plus a $5.55 per hour Health and Welfare benefit and a quarterly performance bonus up to $2,080 per year.
  • Schedule: Monday through Friday, 8:00 AM to 4:30 PM local time (excluding federal holidays)
Position Overview

CLF Consultants LLC is hiring entry-level, fully remote Medical Support Assistants to support the VA VISN 19 Office of Community Care. You work from home and serve Veterans and their families across the VISN 19 region, scheduling primary care visits, specialty clinic appointments, community care consults, and follow-up engagements. Every scheduling interaction directly supports a Veteran accessing healthcare. This is an entry-level federal healthcare role open to candidates with at least six months of customer service experience, basic computer skills, and a high school diploma or GED.

CLFC provides structured onboarding, federal cybersecurity orientation, VA system training (VistA and CPRS), scheduling protocols under VHA Directive 1230, and ongoing coaching to set every team member up for success. The role offers stable weekday scheduling on a long-term federal healthcare program and a genuine gateway into federal healthcare administration.

Key Responsibilities
  • Schedule Veteran appointments for primary care, specialty clinics, and community care in accordance with VHA Directive 1230; meet scheduling accuracy and timeliness standards each shift.
  • Verify and update patient demographics, next of kin, emergency contact, and insurance information with the precision federal records standards require.
  • Document interactions in CPRS and VistA at the volume and accuracy the contract requires, averaging at least 20 cases per day over the week.
  • Coordinate with the Lead Scheduler and care teams; escalate stalled referrals and system issues through defined channels.
  • Provide professional, empathetic customer service to Veterans, family members, and VA staff by phone and secure channels.
  • Complete annual cybersecurity, Privacy Act, and HIPAA training, and maintain strict confidentiality on every record.
Required Qualifications
  • United States citizenship.
  • High school diploma or GED equivalent.
  • Oral and written proficiency in English; basic computer skills.
  • Typing speed of at least 50 words per minute.
  • Minimum 6 months of customer service experience.
  • Ability to pass a federal background investigation (NACI, Low Risk).
  • A quiet, private home workspace within 50 miles of a VISN 19 VA Medical Center, with reliable high speed internet.
Strongly Preferred Qualifications
  • Prior experience in a federal healthcare setting (VA, military health system, federal contractor, or community health center).
  • Familiarity with VistA, CPRS, or VA community care referral systems.
  • Background in healthcare scheduling, medical office administration, insurance verification, or a healthcare call center.
  • Bilingual ability (Spanish or another language spoken across the VISN 19 service area).
  • Military service or military-spouse remote-workforce background.
Compensation and Engagement Details
  • Hourly base pay set to the federal Service Contract Act Wage Determination for your location (see the pay range on this posting).
  • Quarterly performance bonus: Tier 1 up to $520 per quarter, Tier 2 up to $260 per quarter (up to $2,080 annually).
  • Service Contract Act Health and Welfare benefits (health, dental, vision), plus paid sick leave under Executive Order 13706.
  • Paid time off and the federal holiday schedule; retirement plan eligibility after a qualifying period.
  • Structured federal onboarding: cybersecurity attestation, VA system training (VistA, CPRS), and HIPAA compliance.
  • A dedicated CLFC Program Manager and mentor support, with a path to Lead roles as the program grows.
  • Multi-year contract potential: base year plus four option years.
  • Fully remote: no commute, VA-furnished equipment, and a mission-impact role supporting Veteran healthcare access.
About CLFC Healthcare and Communications

CLF Consultants LLC (DBA: CLFC Healthcare and Communications) is a nationwide healthcare staffing and language access services organization supporting federal, state, and local government agencies. With a network of 500 plus healthcare professionals and 200 plus interpreters across the United States. Equal Opportunity Employer.

Employment Type: OTHER

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