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Call Center Jobs in Muskogee, OK (NOW HIRING)

Care ATC Inc

Center Operations Manager

Broken Arrow, OK · On-site

This role is the key operational contact for your Health Center. You'll blend leadership with direct patient care, ensuring clinical excellence and operational performance while upholding the highest ...

Care ATC Inc

Center Operations Manager

Broken Arrow, OK · On-site

This role is the key operational contact for your Health Center. You'll blend leadership with direct patient care, ensuring clinical excellence and operational performance while upholding the highest ...

MICAHTEK INC

Quality Control Agent

Broken Arrow, OK · On-site +1

Primary Duties and Responsibilities Perform on-line quality control for Call Center Phone Agents. Check carefully for accuracy on each call record. Maintain leading edge knowledge of computer systems.

AMBA

Inside Sales Insurance Specialist

Broken Arrow, OK · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Broken Arrow, OK · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

Micahtek Inc

Quality Control Agent

Broken Arrow, OK · On-site

$13/hr

Primary Duties and Responsibilities • Perform on-line quality control for Call Center Phone Agents. • Check carefully for accuracy on each call record. • Maintain leading edge knowledge of ...

Driveline

Flex Merchandiser

Porter, OK · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

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Call Center information

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How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Muskogee, OK is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Muskogee, OK?

The most popular types of Call Center jobs in Muskogee, OK are:

What job categories do people searching Call Center jobs in Muskogee, OK look for?

The top searched job categories for Call Center jobs in Muskogee, OK are:

What cities near Muskogee, OK are hiring for Call Center jobs?

Cities near Muskogee, OK with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Muskogee, OK as of August 2026, with employment types broken down into 5% As Needed, 74% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,836 per year, or $17.2 per hour.

Center Operations Manager

Broken Arrow, OK • On-site

Care ATC Inc
Health Care and Social Assistance • 201 - 500 employees
Learn more about Care ATC Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees.
Lead Clinical Operations. Drive Quality. Deliver Hands-On Patient Care.
Why CareATC is Different (and Why You'll Love It Here):
This role is the key operational contact for your Health Center. You'll blend leadership with direct patient care, ensuring clinical excellence and operational performance while upholding the highest standards.
  • The Patient Wins: Little or no cost for excellent medical care or dispensed medication, allowing you to focus on comprehensive, patient-centered care.
  • You Win: Consistent schedule allowing for work-life balance, no on-call schedule or holiday schedules. This allows for consistent income with manageable productivity expectations.

CareATC Advantages
  • Clinic and medication provided at no cost or low cost to employee and dependents.
  • Full benefit package, for eligible roles, including Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance, and a Wellness Program.

About the Job:
We are looking for a Medical Assistant (MA) to step into a Center Operations Manager opportunity. This pivotal role is accountable for the day-to-day health center operations, performance to Key Performance Indicators (KPIs), and performance management of all health center support staff, all while continuing to provide hands-on patient care. You will ensure the facility exceeds AAAHC standards and follows all established policies.
This is a full-time, 40 hour work week opportunity. No nights, No weekends.
Hours: Monday-Friday 8am-5pm
What You'll Do (Key Responsibilities):
1. Operations & Compliance Management
  • Day-to-Day Oversight: Oversee the overall day-to-day management of the health center and clinical support staff.
  • Standards & Compliance: Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements. Ensure adherence to patient privacy regulations and confidentiality protocols.
  • Inventory & Reporting: Manage supply and pharmacy inventory, replacement ordering, and monitor key performance indicators (KPIs) and operational workflows.
  • Process Improvement: Identify opportunities related to clinic efficiencies or patient/employee engagement strategies and present recommendations to area leadership.

2. Clinical Care & Collaboration
  • Patient Care: Dedicate a significant amount of time to patient facilitation and hands-on care.
  • Clinical Skills: Utilize required skills, including EKG, vital signs, venipuncture, capillary, and injection, with current experience.
  • Teamwork: Work collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions team.

3. Leadership & Personnel
  • Staff Management: Manage staffing schedules, timecard monitoring, and ensure adherence to time and attendance policies for all direct reports.
  • Talent Development: Develop employee success through recruiting, onboarding, development, performance management, and succession planning.
  • Subject Matter Expert (SME): Function as the health center operations SME, accountable for staff training and demonstration of competencies.
  • Support: Provide support to resolve issues, coordinate regular staff meetings, and contribute input to area leadership for health center staffing.

What You'll Bring to the Team (Minimum Qualifications):
  • Education & Certification (Required):
    • High School Diploma or equivalent.
    • Registered/Certificated MA or 5+ years of MA experience required.
    • Current clinical license as required by state/national authority in good standing.
    • Current classroom-led American Heart Association BLS or CPR Card required.
  • Experience:
    • 3-5 years of experience with healthcare leadership responsibilities strongly preferred or a minimum of 2 years' experience with CareATC's Health Center operations.
    • Proficient experience with both Practice Management and Electronic Medical Records.
    • Clinical Skills: Demonstrated current experience with EKG, vital signs, venipuncture, capillary, and injection.
  • Other Requirements:
    • Current health records with appropriate immunizations (Hepatitis B and PPD).
    • Ability to work at multiple locations upon business need.
    • Physical ability to lift, pull, push, and manipulate equipment and patients, and to sit/stand for long periods of time.

Ready to Make a Meaningful Impact?
If you are a talented Medical Assistant ready to take on a leadership role that drives clinical quality and operational excellence, we encourage you to apply today!
We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued, respected, and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact us at recruiting@careatc.com to request accommodations. When contacted for a job opportunity, please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry.
If the position is not posted on the CareATC website, the job does not exist. Thank you!

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