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Call Center Jobs in Manchester, NH (NOW HIRING)

Intralot

Call Center Operator

Concord, NH · On-site

One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of ...

Catch Vibe Voice

Call Center Agent

Lawrence, MA · On-site

$15.75 - $20.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Alphabe Insight

Call Center Representative

Lawrence, MA · On-site

$44K - $48K/yr

Call Center Representative Skillbridge Academy is a forward-thinking educational institution committed to excellence, integrity, and measurable impact. We pride ourselves on maintaining high ...

Alphabe Insight

Call Center Agent

Lawrence, MA · On-site

$34K - $38K/yr

Call Center Agent Dinamic AS Group is seeking a professional and enthusiastic Call Center Agent to join our team in Lawrence, Massachusetts. In this role, you will communicate directly with customers ...

Conduent, Inc.

Call Center Supervisor

Concord, NH

Supervise, coach, and develop a team of call center agents to achieve performance, quality, and service goals. * Make hiring, disciplinary, and termination decisions in accordance with company ...

Conduent, Inc.

Call Center Supervisor

Concord, NH · On-site

Supervise, coach, and develop a team of call center agents to achieve performance, quality, and service goals. * Make hiring, disciplinary, and termination decisions in accordance with company ...

Global Channel Management

Customer Call Center REP

Concord, NH · On-site

$15.50 - $20.25/hr

Customer Call Center Rep Concord, NH, United States $ 16.00 - 17.00 (US Dollar) About the job Customer Call Center Rep Customer Call Rep needs 1+ years experience Customer Call Rep requires: * Monday ...

Limitless East Marketing

Call Center Agent

Lawrence, MA · On-site

$35K - $39K/yr

... Call Center Agent to join our growing team. In this role, you will serve as the primary point of contact for customers, providing professional assistance, answering inquiries, and ensuring every ...

Limitless East Marketing

Call Center Agent

Lawrence, MA · On-site

$34K - $38K/yr

Dinamic AS Group is seeking a professional and enthusiastic Call Center Agent to join our team in Lawrence, Massachusetts . In this role, you will communicate directly with customers, provide helpful ...

Alphabe Insight Inc

Call Center Agent

Lawrence, MA · On-site

$34K - $38K/yr

Dinamic AS Group is seeking a professional and enthusiastic Call Center Agent to join our team in Lawrence, Massachusetts . In this role, you will communicate directly with customers, provide helpful ...

Dinamic AS Group

Call Center Agent

Lawrence, MA

Dinamic AS Group is seeking a professional and enthusiastic Call Center Agent to join our team in Lawrence, Massachusetts . In this role, you will communicate directly with customers, provide helpful ...

Alphabe Insight Inc

Call Center Agent

Lawrence, MA · On-site

$34K - $38K/yr

Dinamic AS Group is seeking a professional and enthusiastic Call Center Agent to join our team in Lawrence, Massachusetts . In this role, you will communicate directly with customers, provide helpful ...

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All JobsCall Center JobsCall Center Jobs in Manchester, NH

Call Center information

See Manchester, NH salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center in Manchester, NH is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.75 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Manchester, NH?

The most popular types of Call Center jobs in Manchester, NH are:

What are popular job titles related to Call Center jobs in Manchester, NH?

For Call Center jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Manchester, NH look for?

The top searched job categories for Call Center jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Call Center jobs?

Cities near Manchester, NH with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Manchester, NH as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,338 per year, or $17.5 per hour.

Call Center Operator

Intralot

Concord, NH • On-site

Other

Re-posted 7 hours ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Job Title

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience

High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred

Knowledge, Skills and Abilities

Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs

Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

What Intralot employees say

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