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Call Center Jobs in Hamilton, AL (NOW HIRING)

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES: * Efficiently serves the needs of internal and external customers. * Answers inbound telephone calls ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES: * Efficiently serves the needs of internal and external customers. * Answers inbound telephone calls ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES: Efficiently serves the needs of internal and external customers.Answers inbound telephone calls ...

Driveline

Flex Merchandiser

Hamilton, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Golden, MS · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Red Bay, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Guin, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Russellville, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Haleyville, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Vernon, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Fayette, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Carbon Hill, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Tiffin Motorhomes

Production Labor

Red Bay, AL · On-site

$12.25 - $14.50/hr

... Center Resources Videos Events Shop Parts Dealer Shows Roughing It Smoothly * Roadside Assistance For Emergency Class A and Class C Roadside Assistance- Please Call 877-483-0379. For Roadside ...

Tiffin Motorhomes

Bay Technicians

Red Bay, AL · On-site

$29K - $29K/yr

... Center Resources Videos Events Shop Parts Dealer Shows Roughing It Smoothly * Roadside Assistance For Emergency Class A and Class C Roadside Assistance- Please Call 877-483-0379. For Roadside ...

Tiffin Motorhomes

Electrical Engineer

Red Bay, AL

... Center Resources Videos Events Shop Parts Dealer Shows Roughing It Smoothly * Roadside Assistance For Emergency Class A and Class C Roadside Assistance- Please Call 877-483-0379. For Roadside ...

Tiffin Motorhomes

Parts - Shipping Laborer

Red Bay, AL · On-site

$12.75 - $16.75/hr

... Center Resources Videos Events Shop Parts Dealer Shows Roughing It Smoothly * Roadside Assistance For Emergency Class A and Class C Roadside Assistance- Please Call 877-483-0379. For Roadside ...

Tiffin Motorhomes

Maintenance Technician

Red Bay, AL · On-site

... Center Resources Videos Events Shop Parts Dealer Shows Roughing It Smoothly * Roadside Assistance For Emergency Class A and Class C Roadside Assistance- Please Call 877-483-0379. For Roadside ...

Tiffin Motorhomes

Industrial Designer

Red Bay, AL · On-site

$101K/yr

... Center Resources Videos Events Shop Parts Dealer Shows Roughing It Smoothly * Roadside Assistance For Emergency Class A and Class C Roadside Assistance- Please Call 877-483-0379. For Roadside ...

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All JobsCall Center JobsCall Center Jobs in Hamilton, AL

Call Center information

See Hamilton, AL salary details

$7

$12

$17

How much do call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center in Hamilton, AL is $12.65, according to ZipRecruiter salary data. Most workers in this role earn between $10.87 and $13.56 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Hamilton, AL?

The most popular types of Call Center jobs in Hamilton, AL are:

What are popular job titles related to Call Center jobs in Hamilton, AL?

For Call Center jobs in Hamilton, AL, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Hamilton, AL look for?

The top searched job categories for Call Center jobs in Hamilton, AL are:

What cities near Hamilton, AL are hiring for Call Center jobs?

Cities near Hamilton, AL with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Hamilton, AL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $26,308 per year, or $12.6 per hour.

Customer Service Specialist

CB&S Bank

Russellville, AL • On-site

$13.25 - $17.25/hr

Full-time

Re-posted 10 hours ago

Job description

GENERAL FUNCTION:

Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and loan accounts. Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES:

  • Efficiently serves the needs of internal and external customers.
  • Answers inbound telephone calls, responds to customer inquiries and problems concerning their accounts, and gathers necessary information to document and resolve customer problems.
  • Maintains telephone call statistics and documents account information on the computer for each customer.
  • Processes telephone transfers and loan payments; quotes loan payoffs; and processes stop payments requests made by phone.
  • Monitors, answers or forwards all e-mail records received to the appropriate department or person.
  • Monitors and responds to online chats from website.
  • Maintains and applies knowledge of regulations governing transactions in relation to demand deposits and savings accounts.
  • Resets electronic banking PINS, duplicates statements requests, and answers debit card inquiries.
  • Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website.
  • Responsible for answering debit card inquiries, including rest of PINs and ordering replacement cards.

ADDITIONAL RESPONSIBILITIES:

  • Maintains accurate department records.
  • Keeps abreast of all bank products and services.
  • Cross-sells to existing and prospective customers. Identifies sales referral opportunities and makes appropriate referrals and participates in sales campaigns as identified.
  • Performs any other duties assigned by supervisor.

JOB QUALIFICATIONS:

  • High school graduate or equivalent.
  • Extensive knowledge of deposits and loans with a minimum of two years of bookkeeping experience, customer service experience or related experience.
  • Ability to perform repetitive tasks.
  • Ability to sit for extended periods of time.
  • Good communication skills, both verbal and written.
  • Demonstrates proficiency and commitment to excellence in performance of duties.

STANDARDS OF PERFORMANCE:

  • Report to work in a timely manner.
  • Complete work accurately and efficiently.
  • Maintain positive work-environment with co-workers and customers.
  • Conduct customer relations in a manner that will enhance the overall marketing effort of the bank. Provide courteous and professional service to all customers.
  • Requires ability to work well with others.
  • Follow all company policies and procedures.

EQUIPMENT INVOLVED:

Calculator, telephone, copier, and other business related equipment on bank premises.

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