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Call Center Jobs in Decatur, TX (NOW HIRING)

Pop-Up Talent

Call Center Sales

North Richland Hills, TX · On-site

$42K/yr (+ commission)

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

City of Denton

311 Call Center Representative

Denton, TX · On-site

$23.39 - $30.41/hr

Ability to meet Quality Assurance Requirements and other key performance metrics for the call center. CONDITIONS OF EMPLOYMENT Must have and maintain a valid Class "C" Driver's License and valid ...

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All JobsCall Center JobsCall Center Jobs in Decatur, TX

Call Center information

See Decatur, TX salary details

$9

$16

$22

How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Decatur, TX is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.21 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Decatur, TX?

The most popular types of Call Center jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Call Center jobs?

Cities near Decatur, TX with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Decatur, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,305 per year, or $16 per hour.

Call Center Sales

Pop-Up Talent

North Richland Hills, TX • On-site

$42K/yr (+ commission)

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

Job description

Call Center Sales
Fort Worth, TX 76137
Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative! We’re looking for motivated individuals with experience in Inside Sales, Call Center Sales, Bartender, Barista, Server, Waiter, Waitress, or similar roles, eager to build a rewarding career in sales. Recent college graduates who enjoy talking on the phone, aren’t afraid of engaging conversations, and are eager to build a career in sales are encouraged to apply.
This role offers extensive training, competitive pay, and a vibrant work environment with excellent growth opportunities.
KEY RESPONSIBILITIES:

  • Conduct outbound sales calls by phone, building lasting relationships
  • Collaborate with the Sales and Marketing Team to drive growth and hit targets
  • Use strong communication skills to showcase product benefits and persuade customers
  • Continuously learn to enhance sales techniques and product knowledge


QUALIFICATIONS:

  • Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant/Hospitality industry preferred.
  • Enthusiastic about pursuing a career in Inside Sales
  • Excellent written and verbal communication skills
  • Able to adapt and thrive in a fast-paced sales environment


BENEFITS:

  • Comprehensive paid training program
  • Competitive compensation with unlimited earning potential
  • Full benefits including Medical, Dental, Vision, Disability & Life Insurance
  • Paid vacation and holidays
  • Stable Monday–Friday schedule


We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req22-00504