ZipRecruiter

Log In

1

Call Center Jobs in Decatur, TX (NOW HIRING)

City of Denton

311 Call Center Representative

Denton, TX · On-site

$15 - $18.75/hr

Four (4) years' experience in utility dispatch, customer service, call center, or related field, OR * Any combination of related education, experience, certifications, and licenses that will result ...

Pop-Up Talent

Call Center Sales

Saginaw, TX · On-site

$42K/yr (+ commission)

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Fort Worth, TX · On-site

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Haltom City, TX · On-site

$42K/yr (+ commission)

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Fort Worth, TX · On-site

$42K/yr (+ commission)

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Watauga, TX · On-site

$42K/yr (+ commission)

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Decatur, TX

Call Center information

See Decatur, TX salary details

$9

$16

$22

How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Decatur, TX is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.21 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Decatur, TX?

The most popular types of Call Center jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Call Center jobs?

Cities near Decatur, TX with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Decatur, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,305 per year, or $16 per hour.

Overnight Call Center Specialists NRH

Map

North Richland Hills, TX • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Map Communications is eagerly awaiting your application for our Full Time Overnight Positions!
Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus,but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more
Our benefits for Full Time Employees include:
  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance
Compensation: $17 / Hour
Shifts Offered:
  • Full Time - 40 hours per week, 8 hour shifts
  • Overnight Hours
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.
Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!

Apply