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Call Center Jobs in Columbus, MS (NOW HIRING)

Aspen Dental

Dentist - DDS / DMD

Starkville, MS

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Columbus, MS

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Starkville, MS

$200K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Starkville, MS

$200K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Columbus, MS

$200K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Columbus, MS

$200K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Columbus, MS · On-site

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Starkville, MS · On-site

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Driveline

Flex Merchandiser

Vernon, AL · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Starkville, MS · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

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All JobsCall Center JobsCall Center Jobs in Columbus, MS

Call Center information

See Columbus, MS salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center in Columbus, MS is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Columbus, MS? The most popular types of Call Center jobs in Columbus, MS are:
What are popular job titles related to Call Center jobs in Columbus, MS? For Call Center jobs in Columbus, MS, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Columbus, MS look for? The top searched job categories for Call Center jobs in Columbus, MS are:
What cities near Columbus, MS are hiring for Call Center jobs? Cities near Columbus, MS with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Columbus, MS as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,407 per year, or $17.5 per hour.

Call Center Representative I

BankFirst Financial Services

Columbus, MS • On-site

$15.75 - $19.50/hr

Full-time

Re-posted 15 hours ago

Job description


BASIC PURPOSE OF POSITION:

To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment.


DUTIES OF POSITION:

  • Meets the needs of customers and employees by asking questions and providing solutions to immediate requests of incoming calls.
  • Position a mix of technical and excellent customer service skills. Must be able to communicate effectively to ensure understanding of a problem and explanation of solution. Maintain a friendly, patient, and positive attitude when assisting customers and employees.
  • Assist customers with Online Banking, Debit Cards, and other account related questions.
  • Other duties may be assigned by Call Center Team Lead.


EDUCATION/ EXPERIENCE/ SKILLS:

  • Experience in direct customer service.
  • Previous banking and experience with a knowledge of banking systems preferred.


EOE, including disability/vets