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Call Center Jobs in Clinton, MS (NOW HIRING)

Ampcus

Data Entry Clerk III

Jackson, MS · On-site

$14.75 - $19.75/hr

Proficiency with call center software and CCS systems. * High attention to detail and accuracy in documentation. * Prior customer service or call center experience preferred but not required. Work ...

AMBA

Inside Sales Insurance Specialist

Jackson, MS · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Jackson, MS · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Jackson, MS · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

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All JobsCall Center JobsCall Center Jobs in Clinton, MS

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How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Clinton, MS is $15.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.63 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Clinton, MS?

The most popular types of Call Center jobs in Clinton, MS are:

What job categories do people searching Call Center jobs in Clinton, MS look for?

The top searched job categories for Call Center jobs in Clinton, MS are:

What cities near Clinton, MS are hiring for Call Center jobs?

Cities near Clinton, MS with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Clinton, MS as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 18% Part Time, 3% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $32,271 per year, or $15.5 per hour.

Data Entry Clerk III

Ampcus

Jackson, MS • On-site

$14.75 - $19.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Data Entry Clerk III
Job Location: Jackson, MS
Duration: 12-12 month(s)
Description/Comment:

  • Answer inbound customer calls to provide support, resolve issues, and respond to inquiries.
  • Make outbound calls to follow up on customer requests, provide updates, and conduct service outreach.
  • Identify customer needs and provide appropriate solutions.
  • Document all interactions clearly and accurately in the customer management system.
  • Meet or exceed performance metrics including call quality, call volume, response time, and customer satisfaction.
  • Collaborate with internal departments to resolve customer concerns efficiently.
  • Adhere to all compliance, privacy, and security standards.
Skills & Qualifications:
  • Strong verbal communication and active listening skills.
  • Ability to remain calm and professional under pressure.
  • Excellent problem-solving and multitasking skills.
  • Proficiency with call center software and CCS systems.
  • High attention to detail and accuracy in documentation.
  • Prior customer service or call center experience preferred but not required.
Work Environment:
  • Fast-paced environment with frequent customer interaction.
  • Role may require meeting daily or weekly call targets and performance metrics.
Additional Job Details:
  • Location: Onsite 6540 Watkins Dr, Jackson, MS 39213
  • Hours: 40 Full Time

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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About Ampcus

Sourced by ZipRecruiter

Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004

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