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Call Center Jobs in Addison, TX (NOW HIRING)

Alphabe Insight

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact ...

AEG Vision

Lead, Call Center

Dallas, TX · On-site

The Call Center Lead will be required to provide appropriate direction, supervision, and appraisal of employees. * Assume responsibility for performing assigned Call Center and related support ...

AEG Vision

Lead, Call Center

Dallas, TX

The Call Center Lead will be required to provide appropriate direction, supervision, and appraisal of employees. * Assume responsibility for performing assigned Call Center and related support ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

Senske Lawn and Tree Care

Call Center Agent

Coppell, TX · On-site

$18 - $22/hr

Call Center Agent The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

Senske Family of Companies

Call Center Agent

Coppell, TX · On-site

$18 - $22/hr

Call Center Agent The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying ...

Bestway Rental, Inc.

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

MCI Careers

Call Center Representative

Dallas, TX

$13.10 - $17.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

Senske Services

Call Center Agent

Coppell, TX

$18 - $22/hr

The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution.

MCI Careers

Call Center Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

Senske Services

Call Center Agent

Coppell, TX · On-site

$18 - $22/hr

The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution.

MCI Careers

Call Center Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

Senske Services

Call Center Agent

Coppell, TX

$18 - $22/hr

The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution.

MCI Careers

Call Center Representative

Farmers Branch, TX · On-site

$15.50 - $19.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Addison, TX

Call Center information

See Addison, TX salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center in Addison, TX is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.61 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Addison, TX?

The most popular types of Call Center jobs in Addison, TX are:

What job categories do people searching Call Center jobs in Addison, TX look for?

The top searched job categories for Call Center jobs in Addison, TX are:

What cities near Addison, TX are hiring for Call Center jobs?

Cities near Addison, TX with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Addison, TX as of August 2026, with employment types broken down into 75% Full Time, 8% Temporary, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $36,067 per year, or $17.3 per hour.

Call Center Agent

Alphabe Insight

Dallas, TX • On-site

$15 - $19.50/hr

Other

Re-posted 20 days ago

Job description

Call Center Agent

Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers, providing accurate information, resolving inquiries, and ensuring a high-quality customer experience. This position requires strong communication skills, a proactive mindset, and the ability to manage multiple interactions efficiently.

Responsibilities

  • Handle inbound and outbound customer calls in a professional manner
  • Provide clear and accurate information regarding services and inquiries
  • Resolve customer concerns effectively and escalate when necessary
  • Maintain detailed records of customer interactions in the system
  • Meet performance targets related to call quality and productivity
  • Collaborate with team members to improve service processes

Qualifications

  • Strong verbal communication and active listening skills
  • Ability to work in a fast-paced, team-oriented environment
  • Problem-solving mindset with attention to detail
  • Basic computer proficiency and ability to learn new systems
  • Professional attitude and reliability

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Ongoing training and skill development
  • Supportive and professional work environment
  • Performance-based incentives

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