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Call Center Jobs in Saskatchewan (NOW HIRING)

Full-Time Overnight Call Centre SpecialistWe An-Ser is looking for reliable and detail-focused Full-Time Overnight Call Centre Specialists to join our expanding team. In this crucial role, you will ...

The Quality Assessment Representative is responsible for monitoring and assessing call quality to support customer experience goals within the Contact Center. This role provides actionable feedback ...

CA$850/wk

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions ...

CA$850/wk

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions ...

To support our continued growth, Brandt is looking to hire a Call Center Supervisor to provide support to our 24/7 call center operations team and lead the delivery of exceptional product and service ...

CA$45K - CA$57K/yr

The bigger picture We're looking for a reliable and technically proficient individual with a strategic mindset to join our Member Contact Centre (call centre) in Lloydminster as a Member Contact ...

Maintain adequate general office supply inventory for the Medical Transportation Call Centre; * Preparing necessary forms, certificates and medical attendance, transportation warrants and distributes ...

Maintain adequate general office supply inventory for the Medical Transportation Call Centre; * Preparing necessary forms, certificates and medical attendance, transportation warrants and distributes ...

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Call Center information

See Saskatchewan salary details

$7

$17

$33

How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Saskatchewan is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.03 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.

What are the most commonly searched types of Call Center jobs in Saskatchewan?

The most popular types of Call Center jobs in Saskatchewan are:

What job categories do people searching Call Center jobs in Saskatchewan look for?

The top searched job categories for Call Center jobs in Saskatchewan are:

What cities in Saskatchewan are hiring for Call Center jobs?

Cities in Saskatchewan with the most Call Center job openings:

Infographic showing various Call Center job openings in Saskatchewan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,371 per year, or $17.5 per hour.

Overnight Call Centre Specialist

We An-Ser

Regina, SK โ€ข On-site

$17/hr

Full-time

Dental, Vision, PTO

Re-posted 23 days ago


Job description

Full-Time Overnight Call Centre SpecialistWe An-Ser is looking for reliable and detail-focused Full-Time Overnight Call Centre Specialists to join our expanding team. In this crucial role, you will deliver friendly, professional, and high-quality assistance to a diverse range of clients, including medical practices, residential complexes, and corporate services. This is a fully in-office position. We are proud to foster a supportive, empathetic, and collaborative workplace where teamwork and exceptional service are at the heart of what we do. If you have strong communication skills and solid computer habits, we would love to hear from you.Key Responsibilities:Call Management: Handle a high volume of incoming calls professionally, ensuring every caller receives a polite and welcoming experience. Information Gathering: Accurately collect and pass along vital details, making sure all messages are thorough and precise. Data Entry: Verify and input information carefully into our system so clients can trust their needs are documented correctly. Qualifications:A pleasant phone presence with a positive, professional tone.Strong English communication skills, including sharp grammar and spelling.Comfort working within a Windows-based operating system.A typing speed of at least 40 WPM.A proven track record of excellent attendance.Flexibility to work at least one weekend day.Note: No previous experience is necessary! We offer complete training in an encouraging team-oriented environment built to help you succeed.Pay and Benefits: Hourly Rate: $17/HrBenefits package: Full-time staff members qualify for a comprehensive benefits package, including:RRSP with company matchingHealth, Dental, and Vision InsurancePaid Time Off (PTO)Benefit Notes; A standard waiting period may apply, and benefits are reserved for full-time staff.Shift Availability:Full-Time, OvernightWe An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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