ZipRecruiter

Log In

1

Call Center Jobs in Maine (NOW HIRING)

Robert Half

Call Center Specialist

Scarborough, ME · On-site

$21 - $23/hr

We are looking for a customer-focused Call Center Specialist to join our team on a contract basis. This fully onsite role supports customers by answering a high volume of inbound calls, providing ...

CNB

Call Center Specialist

Auburn, ME · On-site

$18 - $22.50/hr

Join Camden National Bank If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the ...

Serco

Call Center Rep - Temporary

Bath, ME · On-site

$15.50 - $20/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

CNB

Call Center Specialist

Gardiner, ME · On-site

$16.25 - $20.25/hr

Join Camden National Bank If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the ...

Camdennational

Call Center Specialist

Gardiner, ME

$16.25 - $20.25/hr

Live here. Play here. Bank here. Work here .If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you ...

Camdennational

Call Center Specialist

Auburn, ME

$18 - $22.50/hr

Live here. Play here. Bank here. Work here .If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you ...

MDA Edge

Pursue Your Passion with Purpose

Belfast, ME · On-site

$16.75 - $21/hr

Call Center Banker (Call Center Specialist) As a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique ...

MDA Edge

Pursue Your Passion with Purpose

Belfast, ME · On-site

$16.75 - $21/hr

Call Center Banker (Call Center Specialist) As a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique ...

next page

Showing results 1-20

All JobsCall Center JobsCall Center Jobs in Maine

Call Center information

See Maine salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Maine is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.61 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Maine?

The most popular types of Call Center jobs in Maine are:

What are popular job titles related to Call Center jobs in Maine?

For Call Center jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Maine look for?

The top searched job categories for Call Center jobs in Maine are:

What cities in Maine are hiring for Call Center jobs?

Cities in Maine with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Maine as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 3% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,072 per year, or $17.3 per hour.

Call Center Specialist

Robert Half

Scarborough, ME • On-site

$21 - $23/hr

Temporary

Posted 6 days ago

Job description

We are looking for a customer-focused Call Center Specialist to join our team on a contract basis. This fully onsite role supports customers by answering a high volume of inbound calls, providing clear guidance, and resolving issues with care and attention to detail. The ideal candidate brings strong communication skills, comfort with office technology, and a dependable approach to daily teamwork.
Responsibilities:
• Manage a steady flow of inbound customer calls each day, delivering timely and detail-oriented support.
• Explain products, services, and next steps so customers feel informed and confident in their interactions.
• Investigate customer concerns, identify practical solutions, and follow through to ensure resolution.
• Record call details, service updates, and customer interactions accurately within company systems.
• Work closely with coworkers and internal teams to address service needs and maintain a smooth customer experience.
• Use Microsoft Office tools and a dual-monitor setup to navigate information efficiently while assisting callers.
• Adapt to changing priorities, procedures, or system-related updates while maintaining service quality.
• Contribute to a positive onsite team environment by helping colleagues and supporting shared goals.

• Previous experience in a call center or customer service role handling incoming calls.

• Strong ability to communicate clearly, professionally, and patiently with a wide range of customers.

• Proficiency with Microsoft Office applications and confidence working across multiple screens.

• Experience documenting interactions and using customer service or call tracking software.

• Dependable attendance and the ability to work onsite in Scarborough, Maine Monday through Friday, 8:00 AM to 4:30 PM.

• A collaborative attitude, solid work ethic, and willingness to assist team members when needed.

• Mechanical aptitude or basic familiarity with power tools, electrical systems, or plumbing is preferred.

• Flexibility to adjust to shifting needs and unexpected situations in a fast-paced environment.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs