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Call Center Work Jobs in New Port Richey, FL (NOW HIRING)

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

SPECTRUM

Call Center Sales Representative

Largo, FL

$18/hr

This role requires the ability to work lawfully in the U.S. without employment-based immigration ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

KG Call Center

Trainer (Limited Service)

Tampa, FL · On-site

Do you have call center experience? Do you want to help employees reach their full potential? If so ... Ability to work effectively in a team environment. * Ability to effectively communicate with ...

ASCENSUS

Bilingual Call Center Representative

Tampa, FL · Remote

$19/hr

... work within a team environment. If you can see every interaction as an opportunity to achieve ... Video Interviewing: As part of our Call Center hiring efforts, we're using a video screening ...

Patient Prism LLC

Call Center Agent

Tampa, FL · On-site

$13 - $15/hr

Do you prefer to come to work, sit down, and do your job without being interrupted or have lengthy ... the call and provide feedback through our software to receptionists that do not schedule new ...

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All JobsCall Center Work JobsCall Center Work Jobs in New Port Richey, FL

Call Center Work information

See New Port Richey, FL salary details

$9

$15

$22

How much do call center work jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center work in New Port Richey, FL is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is call center work?

Call center work involves handling inbound or outbound calls on behalf of a company to provide customer service, technical support, sales, or information. Agents typically work in a structured environment, using scripts and software to resolve customer issues, process orders, or answer inquiries. This job requires good communication skills, patience, and the ability to work efficiently under pressure. Call center positions can be located on-site or remotely, and may operate 24/7 depending on the company and industry.

What are the key skills and qualifications needed to thrive as a call center worker?

To thrive as a Call Center Worker, you need excellent communication skills, active listening abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is commonly required. Patience, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and smooth call center operations.

What are some common challenges faced in call center work and how can they be managed?

Call center professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting strict performance targets. To manage these challenges, it's important to develop strong communication and problem-solving skills, as well as resilience under pressure. Many call centers offer ongoing training, support from supervisors, and robust teamwork, which can help employees effectively navigate demanding situations and maintain job satisfaction.

What is the difference between Call Center Work vs Customer Service Representative?

AspectCall Center WorkCustomer Service Representative
CredentialsHigh school diploma often required; training providedHigh school diploma; training often provided
Work EnvironmentCall centers, often in office settings, handling high call volumeOffice or remote settings, interacting with customers via phone, email, or chat
Industry UsageCommon in telecommunications, tech support, salesCommon across retail, banking, healthcare, and service industries
Job FocusHandling inbound/outbound calls, troubleshooting, salesResolving customer issues, providing information, support

While both roles involve customer interaction, Call Center Work typically emphasizes high-volume call handling in dedicated call centers, often with a focus on sales or technical support. Customer Service Representatives may work in various settings, providing personalized support across multiple communication channels. Both roles require similar skills and training but differ mainly in environment and scope.

How to start working at a call center?

To start working at a call center, you should look for job openings online or through staffing agencies, prepare a resume highlighting communication and customer service skills, and complete any required application or interview process. Many positions require a high school diploma or equivalent and basic computer skills. Some employers may also provide training once hired.

What are popular job titles related to Call Center Work jobs in New Port Richey, FL?

For Call Center Work jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Call Center Work jobs in New Port Richey, FL look for?

The top searched job categories for Call Center Work jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Call Center Work jobs?

Cities near New Port Richey, FL with the most Call Center Work job openings:

Call Center Work jobs near you
Infographic showing various Call Center Work job openings in New Port Richey, FL as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $33,184 per year, or $16 per hour.

Call Center Representative

MDS Communications

Tampa, FL • Remote

$15 - $16.50/hr

Full-time

Medical, PTO

Re-posted 4 days ago

Job description

Job DetailsLevel: EntryJob Location: Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16.50 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
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