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Call Center Weekends Jobs in Pickering, ON (NOW HIRING)

TigerTel

Bilingual Call Centre Specialist

Toronto, ON · Remote

$22/hr

Dedicated to working overnight shifts, including weekend availability.Experiences: Customer Service (1 year required), call centre experience (1 year preferred)Excellent grammar, spelling, and ...

CannAmm

Call Attendant (Remote)

Brampton, ON · On-site

Other Duties as assigned by the Call Centre OPS Manager/Supervisor. What YOU bring to the role: * High School diploma * Must be flexible to meet operational requirements as the hours and weekend work ...

CannAmm

Call Attendant (Remote)

Brampton, ON

Other Duties as assigned by the Call Centre OPS Manager/Supervisor. What YOU bring to the role: * High School diploma * Must be flexible to meet operational requirements as the hours and weekend work ...

Southlake

Operator

Newmarket, ON · On-site

CA$29.70 - CA$32.53/hr

Minimum of 1 year of current related experience in a Call Centre environment * Previous experience ... Regular attendance is a requirement of the position, as is the ability to work shift work, weekends ...

Southlake

Operator

Newmarket, ON · On-site

CA$29.70 - CA$32.53/hr

Minimum of 1 year of current related experience in a Call Centre environment * Previous experience ... Regular attendance is a requirement of the position, as is the ability to work shift work, weekends ...

New

Propel Holdings

New Customer Representative

Toronto, ON

$18 - $18.50/hr

Minimum of 1 year of customer service or call center experience in a sales environment * Excellent ... Must be available to work Monday to Friday 8am to 9pm and Weekends 10am to 6pm Benefits to Joining ...

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All JobsCall Center Weekends JobsCall Center Weekends Jobs in Pickering, ON

Call Center Weekends information

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What job categories do people searching Call Center Weekends jobs in Pickering, ON look for?

The top searched job categories for Call Center Weekends jobs in Pickering, ON are:

What cities near Pickering, ON are hiring for Call Center Weekends jobs?

Cities near Pickering, ON with the most Call Center Weekends job openings:

Call Center Weekends jobs near you
Infographic showing various Call Center Weekends job openings in Pickering, ON as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 83% In-person, and 17% Remote job distribution.

Bilingual Call Centre Representative

BITS Recruiting

Toronto, ON

CA$25.50/hr

Contractor

Re-posted 5 days ago

Job description

Bilingual Customer Service Representative

(Onsite – Toronto)

Contract-to-Hire | $25.50/hour | 24/7 Shift Rotation

We are hiring Bilingual Customer Service Representatives to join a large national call centre in Toronto. In this role, you will handle phone and email inquiries related to building maintenance and specialized services, delivering high-quality support to stakeholders in a fast-paced environment.

This is a fully onsite, contract-to-hire opportunity with comprehensive training and shift rotation across mornings, afternoons, and nights and weekends.

Shift Details

  • Shift duration: 8 hours (30-minute unpaid break)

  • Shift Timings:

    • Morning: 8:00 AM – 4:00 PM

    • Afternoon: 4:00 PM – 12:00 AM

    • Night: 12:00 AM – 8:00 AM

  • Must be available for rotating shifts, including weekends and holidays

  • Training: 6–8 weeks (day shift)

Key Responsibilities

  • Handle inbound calls and emails related to service requests, inquiries, and complaints

  • Accurately document interactions and maintain detailed notes

  • Resolve customer issues professionally, including complex and escalated cases

  • Liaise with internal teams and stakeholders to ensure timely resolution

  • Process and manage service requests and communications

  • Deliver exceptional customer service through clear written and verbal communication

  • Manage call flow independently while maintaining quality and productivity standards

  • Adhere to organizational policies and best practices

Qualifications & Requirements

  • Fluent in English and French (spoken and written)

  • Minimum 1 year of customer service experience

  • Typing speed of at least 40 WPM

  • Proficiency in Microsoft Office (Outlook, Word, Excel)

  • Strong problem-solving and decision-making skills

  • Excellent organizational and multitasking abilities

  • Strong interpersonal skills and team-oriented mindset

  • Ability to work independently in a high-volume call centre environment

  • Enhanced Reliability Clearance required

AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

BITS123