Call Center Systems Analyst
Norfolk, VA · On-site
Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job ... Required Skills & Experience 5-8 years of experience in consulting, product management, digital ...
Norfolk, VA · On-site
Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job ... Required Skills & Experience 5-8 years of experience in consulting, product management, digital ...
Norfolk, VA · On-site
Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job ... Required Skills & Experience 5-8 years of experience in consulting, product management, digital ...
Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job ... Required Skills & Experience 5-8 years of experience in consulting, product management, digital ...
Quick apply
Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job ... Required Skills & Experience 5-8 years of experience in consulting, product management, digital ...
Elizabethtown, NC · On-site
$15/hr
Success is defined by meeting established call quotas, resolution metrics, and maintaining ... Collection management systems * Telephony/dialer systems PREFERRED SKILLS * Bilingual proficiency ...
Quick apply
Elizabethtown, NC · On-site
$15/hr
Success is defined by meeting established call quotas, resolution metrics, and maintaining ... Collection management systems * Telephony/dialer systems PREFERRED SKILLS * Bilingual proficiency ...
... WDE dialer system with eligible members to provide information regarding program features ... Encourages members to participate in the Care Management/Quality programs by providing information ...
... WDE dialer system with eligible members to provide information regarding program features ... Encourages members to participate in the Care Management/Quality programs by providing information ...
... WDE dialer system with eligible members to provide information regarding program features ... Encourages members to participate in the Care Management/Quality programs by providing information ...
... WDE dialer system with eligible members to provide information regarding program features ... Encourages members to participate in the Care Management/Quality programs by providing information ...
Phoenix, AZ · On-site
... call standards set at the federal and or state level Leverage workflow and business system ... Experience with dialer technology and lead campaign management for an outbound contact center ...
Phoenix, AZ · On-site
... call standards set at the federal and or state level Leverage workflow and business system ... Experience with dialer technology and lead campaign management for an outbound contact center ...
Albany, NY · On-site
$66K - $82K/yr
CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its ... This role oversees staff, systems, and performance across a multi-channel environment supporting ...
Albany, NY · On-site
$66K - $82K/yr
CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its ... This role oversees staff, systems, and performance across a multi-channel environment supporting ...
Albany, NY · On-site
$66K - $82K/yr
CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its ... This role oversees staff, systems, and performance across a multi-channel environment supporting ...
Albany, NY · On-site
$66K - $82K/yr
CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its ... This role oversees staff, systems, and performance across a multi-channel environment supporting ...
Albany, NY · On-site
$66K - $82K/yr
CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its ... This role oversees staff, systems, and performance across a multi-channel environment supporting ...
Albany, NY · On-site
$66K - $82K/yr
CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its ... This role oversees staff, systems, and performance across a multi-channel environment supporting ...
Be Seen First
Utilize dialer technology and multiple computer systems throughout the day Schedule * Training ... Retention or Account Management * Hospitality or Travel Customer Service * High School Diploma or ...
Quick apply
Be Seen First
Utilize dialer technology and multiple computer systems throughout the day Schedule * Training ... Retention or Account Management * Hospitality or Travel Customer Service * High School Diploma or ...
Quincy, MA · On-site
$45K - $47K/yr
Manage high-volume inbound and outbound calls in a metrics-driven call center. * Conduct telephone ... Participate in automated and manual outbound dialer campaigns. * Ask probing questions, actively ...
Quick apply
Quincy, MA · On-site
$45K - $47K/yr
Manage high-volume inbound and outbound calls in a metrics-driven call center. * Conduct telephone ... Participate in automated and manual outbound dialer campaigns. * Ask probing questions, actively ...
... , IT, Service Center, vendor, and business teams to maintain reliable voice, SMS, dialer ... configuration, call-routing, integration, workflow, and user-access issues. * Monitor system ...
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... , IT, Service Center, vendor, and business teams to maintain reliable voice, SMS, dialer ... configuration, call-routing, integration, workflow, and user-access issues. * Monitor system ...
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Ability to manage high volume contact center demands. * Familiarity with inbound and outbound ...
Quick apply
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Ability to manage high volume contact center demands. * Familiarity with inbound and outbound ...
$26 - $28/hr
Client Services Manager, Client Services Supervisor, or equivalent leadership Business Hours ... Proficiency with Microsoft Office and call center systems * Ticketing or reservations experience ...
Quick apply
$26 - $28/hr
Client Services Manager, Client Services Supervisor, or equivalent leadership Business Hours ... Proficiency with Microsoft Office and call center systems * Ticketing or reservations experience ...
$15 - $26.93/hr
This role will report to a Member Engagement Manager. What will you do ... Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer ...
$15 - $26.93/hr
This role will report to a Member Engagement Manager. What will you do ... Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer ...
Lake Havasu City, AZ · On-site
Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...
Lake Havasu City, AZ · On-site
Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...
$15 - $26.93/hr
This role will report to a Member Engagement Manager. What will you do ... Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer ...
$15 - $26.93/hr
This role will report to a Member Engagement Manager. What will you do ... Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer ...
$15 - $26.93/hr
This role will report to a Member Engagement Manager. What will you do ... Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer ...
$15 - $26.93/hr
This role will report to a Member Engagement Manager. What will you do ... Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer ...
Lake Havasu City, AZ · On-site
Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...
Quick apply
Lake Havasu City, AZ · On-site
Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...
Lake Havasu City, AZ · On-site
Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...
Lake Havasu City, AZ · On-site
Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...
$29.5K - $36.8K
5% of jobs
$36.8K - $44K
13% of jobs
$47.1K is the 25th percentile. Wages below this are outliers.
$44K - $51.3K
16% of jobs
The median wage is $58.3K / yr.
$51.3K - $58.6K
16% of jobs
$58.6K - $65.9K
15% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.1K
14% of jobs
$73.1K - $80.4K
8% of jobs
$80.4K - $87.7K
6% of jobs
$87.7K - $95K
3% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.5K
1% of jobs
$29.5K
$63.8K
$109.5K
For Call Center System Dialer Manager jobs, the most frequently searched job titles are:
Norfolk, VA • On-site
Other
Posted 10 days ago
Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect
Location: Remote
Job Summary
Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives.
Required Skills & Experience
5-8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations
Hands-on experience with:
Genesys Cloud
Amazon Connect
IVR technologies
Experience with contact center migrations to Genesys Cloud
Experience supporting:
Conversational AI
Chatbots
Virtual assistants
Digital self-service implementations
Familiarity with contact center platforms such as:
Genesys
NICE
Amazon Connect
Understanding of AI-enabled service capabilities including:
Agent assist
Knowledge retrieval
Automation
Intelligent routing
Understanding of healthcare domain
Strong analytical, communication, and collaboration skills
Sourced by ZipRecruiter
It services
1 - 10 Employees
Fairfax, VA, US
2017