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Call Center Support Rep Jobs in Waterville, ME (NOW HIRING)

Sunbelt Rentals

Outside Sales Representative

Augusta, ME · On-site

$40K - $50K/yr

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ...

Sunbelt Rentals

Outside Sales Representative

Augusta, ME · On-site

$40K - $50K/yr

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ...

Sunbelt Rentals

Outside Sales Representative

Augusta, ME · On-site

$40K - $50K/yr

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ...

Camdennational

Banking Center Manager

Augusta, ME · On-site

Leverage your business lending expertise to support local businesses and expand commercial ... Represent Camden National Bank in the community through business development, networking, and ...

Georgia

Help Desk Technician

Augusta, ME · On-site

$14/hr

Provide end user support and customer service; * Initiate and maintain customer support for ... Experience in a customer service, call center, or help desk setting. * Familiarity with ...

CenterWell

Patient Retention Professional

Augusta, ME · On-site

$17.25 - $22.75/hr

Partner with operational and call center teams to ensure workflows, tools, and processes are in place to support outreach initiatives. * Training & Readiness Support : Support training and readiness ...

VIVE Collision

Customer Service Representative

Waterville, ME · On-site

$16 - $21.75/hr

We support each team member with the training and technology needed to succeed. This position is ... Outbound calls to update customers about repairs status and call insurance companies to follow up ...

The Fedcap Group

Participant Success Advisor

Augusta, ME · On-site

$20.20/hr

As part of a collaborative operations team, the PSA supports both centralized call-center functions and on-site administrative needs that contribute to a positive participant experience. Working ...

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Showing results 21-40

All JobsCall Center Support Rep JobsCall Center Support Rep Jobs in Waterville, ME

Call Center Support Rep information

See Waterville, ME salary details

$10

$17

$24

How much do call center support rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call center support rep in Waterville, ME is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What does a call center support rep do?

A Call Center Support Representative is responsible for handling inbound and outbound customer calls on behalf of a company. They assist customers by answering questions, resolving issues, providing information about products or services, and sometimes processing orders or payments. These professionals must have excellent communication skills, patience, and the ability to handle difficult situations calmly. Their role is crucial in maintaining customer satisfaction and representing the company's brand positively.

What are the key skills and qualifications needed to thrive as a call center support rep?

To thrive as a Call Center Support Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Patience, active listening, and resilience are critical soft skills for handling high call volumes and diverse customer concerns. These skills ensure efficient resolution of issues, customer satisfaction, and effective representation of the company’s brand.

How does a call center support rep typically collaborate with other departments to resolve customer issues?

Call Center Support Reps often work closely with teams such as technical support, billing, and sales to resolve customer inquiries efficiently. When a customer’s issue extends beyond the rep’s immediate authority or expertise, the rep will document the case and escalate it to the appropriate department, ensuring all necessary information is conveyed for a timely resolution. Regular communication with these teams helps streamline processes and provides customers with a seamless support experience. This collaborative approach not only enhances customer satisfaction but also builds valuable internal relationships within the organization.

What is the difference between Call Center Support Rep vs Customer Service Representative?

AspectCall Center Support RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedRetail, office settings, inbound customer interactions
Industry UsageTelecommunications, tech support, financial servicesRetail, healthcare, hospitality, various industries
Common Search IntentCompare roles, job requirements, skills neededCustomer interaction, problem-solving, service quality

Both roles involve assisting customers, but Call Center Support Reps typically work in call centers handling inbound or outbound calls, often with technical or product support focus. Customer Service Representatives work in diverse settings like retail or healthcare, providing direct customer assistance. While credentials are similar, the work environment and industry usage differ, influencing the specific skills and training required.

How do I become a call center support representative with no experience?

To become a call center support representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers offer on-the-job training, so demonstrating a positive attitude and willingness to learn can help you secure an entry-level position without prior experience.
Call Center Support Rep jobs near you

Nutrition Care Partner - Per Diem

Augusta, ME • On-site

MaineGeneral Health
Hospitals • 1 - 5K employees
Learn more about MaineGeneral Healthexternal

$17.34 - $30.35/hr

Part-time

Retirement

Posted 23 days ago

Job description

Job Description Summary: We are offering an exciting per diem opportunity for an individual on our team for a Nutrition Care Partner at the Alfond Center for Health Cafeteria in Augusta! This position is per diem or as needed, with shifts primarily in the evenings and weekends. This is a great opportunity for a part-time position or a source for supplemental income!Job Description:

Responsibilities:

  • Meets with patients, Dietitians and other personnel as needed concerning patient nutrition needs.
  • Assists patients with meal selections, either by phone or at bedside. Reviews menus and corrects selections with patient to comply with current diet order.
  • Processes new diets and changes, examines diet orders/requests received, and records information as needed for patient care.
  • Checks trays and snacks for accuracy, temperature and appearance. Assures delivery of meals within designated time frame.
  • Identifies patient by full name and date of birth before taking meal order and upon delivery of meals.
  • Maintains call center records, reports and files as required.

The ideal candidate will have:

  • Strong customer service skills
  • 3 years or more experience in a food service environment, preferred
  • Diet Knowledge preferred
  • Experience in using a phone system
  • Strong oral communication skills
  • Proficiency in a suite of Microsoft Office applications
Compensation Information:$17.34 - $30.35

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.


Scheduled Weekly Hours: 0Job Exempt: NoBenefits:

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.


Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.


Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.


Financial Wellness:

  • Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances.
  • We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

MaineGeneral Health logo

About MaineGeneral Health

Sourced by ZipRecruiter

MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Augusta, ME, US

Year founded

1998

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