Call Center Rep
Leonard, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Leonard, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Lakeville, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Lakeville, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Romeo, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Romeo, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Walled Lake, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Walled Lake, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Goodrich, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Goodrich, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Fraser, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
Fraser, MI · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Rep
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Call Center Support Rep information
See Rochester, MI salary details
$9.96 - $11.14
1% of jobs
$11.14 - $12.33
4% of jobs
$12.33 - $13.52
9% of jobs
$14.53 is the 25th percentile. Wages below this are outliers.
$13.52 - $14.70
13% of jobs
$14.70 - $15.89
22% of jobs
The median wage is $15.98 / hr.
$15.89 - $17.08
22% of jobs
$17.51 is the 75th percentile. Wages above this are outliers.
$17.08 - $18.26
14% of jobs
$18.26 - $19.45
8% of jobs
$19.45 - $20.64
4% of jobs
$20.64 - $21.82
3% of jobs
$21.82 - $23.01
1% of jobs
$9
$16
$23
How much do call center support rep jobs pay per hour?
As of Jun 15, 2026, the average hourly pay for call center support rep in Rochester, MI is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.
How does a Call Center Support Rep typically collaborate with other departments to resolve customer issues?
Call Center Support Reps often work closely with teams such as technical support, billing, and sales to resolve customer inquiries efficiently. When a customer’s issue extends beyond the rep’s immediate authority or expertise, the rep will document the case and escalate it to the appropriate department, ensuring all necessary information is conveyed for a timely resolution. Regular communication with these teams helps streamline processes and provides customers with a seamless support experience. This collaborative approach not only enhances customer satisfaction but also builds valuable internal relationships within the organization.
What is the difference between Call Center Support Rep vs Customer Service Representative?
| Aspect | Call Center Support Rep | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes additional training | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Call centers, inbound/outbound calls, fast-paced | Retail, office settings, inbound customer interactions |
| Industry Usage | Telecommunications, tech support, financial services | Retail, healthcare, hospitality, various industries |
| Common Search Intent | Compare roles, job requirements, skills needed | Customer interaction, problem-solving, service quality |
Both roles involve assisting customers, but Call Center Support Reps typically work in call centers handling inbound or outbound calls, often with technical or product support focus. Customer Service Representatives work in diverse settings like retail or healthcare, providing direct customer assistance. While credentials are similar, the work environment and industry usage differ, influencing the specific skills and training required.
What are the key skills and qualifications needed to thrive as a Call Center Support Rep, and why are they important?
To thrive as a Call Center Support Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Patience, active listening, and resilience are critical soft skills for handling high call volumes and diverse customer concerns. These skills ensure efficient resolution of issues, customer satisfaction, and effective representation of the company’s brand.
What does a Call Center Support Rep do?
A Call Center Support Representative is responsible for handling inbound and outbound customer calls on behalf of a company. They assist customers by answering questions, resolving issues, providing information about products or services, and sometimes processing orders or payments. These professionals must have excellent communication skills, patience, and the ability to handle difficult situations calmly. Their role is crucial in maintaining customer satisfaction and representing the company's brand positively.
What cities near Rochester, MI are hiring for Call Center Support Rep jobs? Cities near Rochester, MI with the most Call Center Support Rep job openings:
$65K/yr
Full-time
Posted 5 days ago
Job description
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
Role Overview:As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:- Engage with clients to understand their financial goals and concerns.
- Present tailored solutions to safeguard their assets effectively.
- Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
- Foster relationships and ensure our clients always have someone they can turn to.
- Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
- Unlimited Earning Potential: Your dedication determines your earnings*.
- Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
- Grow with Us: Dive into continuous learning and development opportunities.
- Submit Your Application: No stringent qualifications needed. We believe in potential.
- Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
- Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
- When will I hear back after applying? Typically, within 24 hours.
- Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
- What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.