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Call Center Support Rep Jobs in Blue Ridge, GA (NOW HIRING)

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

... call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll ...

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Call Center Support Rep information

See Blue Ridge, GA salary details

$9

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How much do call center support rep jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for call center support rep in Blue Ridge, GA is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.54 per hour, depending on experience, location, and employer.

How does a Call Center Support Rep typically collaborate with other departments to resolve customer issues?

Call Center Support Reps often work closely with teams such as technical support, billing, and sales to resolve customer inquiries efficiently. When a customer’s issue extends beyond the rep’s immediate authority or expertise, the rep will document the case and escalate it to the appropriate department, ensuring all necessary information is conveyed for a timely resolution. Regular communication with these teams helps streamline processes and provides customers with a seamless support experience. This collaborative approach not only enhances customer satisfaction but also builds valuable internal relationships within the organization.

What is the difference between Call Center Support Rep vs Customer Service Representative?

AspectCall Center Support RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedRetail, office settings, inbound customer interactions
Industry UsageTelecommunications, tech support, financial servicesRetail, healthcare, hospitality, various industries
Common Search IntentCompare roles, job requirements, skills neededCustomer interaction, problem-solving, service quality

Both roles involve assisting customers, but Call Center Support Reps typically work in call centers handling inbound or outbound calls, often with technical or product support focus. Customer Service Representatives work in diverse settings like retail or healthcare, providing direct customer assistance. While credentials are similar, the work environment and industry usage differ, influencing the specific skills and training required.

What are the key skills and qualifications needed to thrive as a Call Center Support Rep, and why are they important?

To thrive as a Call Center Support Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Patience, active listening, and resilience are critical soft skills for handling high call volumes and diverse customer concerns. These skills ensure efficient resolution of issues, customer satisfaction, and effective representation of the company’s brand.

What does a Call Center Support Rep do?

A Call Center Support Representative is responsible for handling inbound and outbound customer calls on behalf of a company. They assist customers by answering questions, resolving issues, providing information about products or services, and sometimes processing orders or payments. These professionals must have excellent communication skills, patience, and the ability to handle difficult situations calmly. Their role is crucial in maintaining customer satisfaction and representing the company's brand positively.
What cities near Blue Ridge, GA are hiring for Call Center Support Rep jobs? Cities near Blue Ridge, GA with the most Call Center Support Rep job openings:
Rental Business Development Representative

Rental Business Development Representative

Yancey Bros. Co.

Cumming, GA

Full-time

Posted 13 days ago

Be an early applicant


Yancey Bros. rating

7.8

Company rating: 7.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

63rd of 142 rated vehicle equipment hire


Job description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As a Business Development Representative for the Cat Rental Store, you will be instrumental in supporting a geographic area of stores to attain their business plans through profitable revenue generation. The BDR will work side by side with established sales representatives to target the overall account base within an assigned group of accounts that are selected for growth and activity. The program for the BDR is designed to help develop the skills, knowledge and experience necessary to move into the Territory Sales Representative role while expanding the overall share of wallet with current or prior Yancey Rents customers that are specifically targeted as new or underserved.

Primary Responsibilities:
  • Development of Sales Skills: Customer interaction, quoting, negotiating, stages of construction and subcontractor understanding/acquisition
  • Revenue Generation: Call on underserved, dormant customers, office and fragmented call schedules, new account generation and tracking of revenue generation
  • Salesforce Mastery: Gain full understanding and importance of sales tool
  • Equipment Knowledge: Gain understanding of fleet offering and application, equipment demonstration and training
Additional Responsibilities:
  • Participate in required safety program, and work in a safe manner
  • Complete additional tasks as assigned by management
Who We Are Looking For:

To be successful in this position you should have prior experience in sales with strong leadership skills, a competitive nature and initiative. This position also requires someone who enjoys talking to people, developing relationships with customers and working in a team environment.

Education/Experience:
  • Specific industry experienced desired or an equivalent college degree
Required Qualifications/Skills:
  • Leadership, Vision, Competitiveness and Sense of Urgency
  • Strong accountability and initiative
  • Excellent interpersonal and communication skills
  • Presentation Skills, Organization Skills and Advanced problem solving capabilities
  • Strong Teamwork Skills
  • PC proficiency
  • Valid driver’s license and acceptable driving record
Preferred Qualifications/Skills:
  • Six (6) months of Inside Sales experience preferred
Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

  • Safety: We value the lives and health of our team and customers above all else.
  • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
  • Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

  • Acting in a safe manner
  • Exhibiting honesty and integrity
  • Acting in a fair and ethical manner
  • Team mentality
  • Delivering quality results
  • Embraces change / improvement
  • Exhibiting superior customer service skills
  • Exhibiting pride and ownership
  • Working with a sense of urgency
  • Exhibiting a winning attitude
What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure
  • Competitive Pay
  • Individual Bonus Opportunities Available
  • Technician Tool Allowance
  • 401k Plan Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching
Employee Wellness Program
  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance
Personal Time Off
  • Paid Holidays
  • Paid Sick Leave
Career Development
  • Tuition Reimbursement
  • Ongoing Training
  • Advancement Opportunities

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