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Call Center Support Rep Jobs in Blue Ridge, GA (NOW HIRING)

PruittHealth

Intake Coordinator Blue Ridge

Blue Ridge, GA

$15.50 - $21/hr

... support the business partnerships being developed by the sales team • Establish positive ... call center environment Ability to multi-task, problem solve and demonstrate critical thinking ...

PruittHealth

Intake Coordinator Blue Ridge

Blue Ridge, GA

$15.50 - $21/hr

... support the business partnerships being developed by the sales team • Establish positive ... a call center environment • Ability to multi-task, problem solve and demonstrate critical ...

Vitruvian Health

Insurance Representative

Cleveland, TN

$51K - $64K/yr

... the growth, support, and success of our team members. Formerly Hamilton Health Care System ... With over 80 points of access across the region, including Hamilton Medical Center and Bradley ...

Vitruvian Health

Insurance Representative

Cleveland, TN · On-site

$51K - $64K/yr

... the growth, support, and success of our team members. Formerly Hamilton Health Care System ... With over 80 points of access across the region, including Hamilton Medical Center and Bradley ...

Vitruvian Health

Insurance Representative

Cleveland, TN · On-site

$51K - $64K/yr

... the growth, support, and success of our team members. Formerly Hamilton Health Care System ... With over 80 points of access across the region, including Hamilton Medical Center and Bradley ...

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All JobsCall Center Support Rep JobsCall Center Support Rep Jobs in Blue Ridge, GA

Call Center Support Rep information

See Blue Ridge, GA salary details

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How much do call center support rep jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for call center support rep in Blue Ridge, GA is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.54 per hour, depending on experience, location, and employer.

How does a Call Center Support Rep typically collaborate with other departments to resolve customer issues?

Call Center Support Reps often work closely with teams such as technical support, billing, and sales to resolve customer inquiries efficiently. When a customer’s issue extends beyond the rep’s immediate authority or expertise, the rep will document the case and escalate it to the appropriate department, ensuring all necessary information is conveyed for a timely resolution. Regular communication with these teams helps streamline processes and provides customers with a seamless support experience. This collaborative approach not only enhances customer satisfaction but also builds valuable internal relationships within the organization.

What is the difference between Call Center Support Rep vs Customer Service Representative?

AspectCall Center Support RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedRetail, office settings, inbound customer interactions
Industry UsageTelecommunications, tech support, financial servicesRetail, healthcare, hospitality, various industries
Common Search IntentCompare roles, job requirements, skills neededCustomer interaction, problem-solving, service quality

Both roles involve assisting customers, but Call Center Support Reps typically work in call centers handling inbound or outbound calls, often with technical or product support focus. Customer Service Representatives work in diverse settings like retail or healthcare, providing direct customer assistance. While credentials are similar, the work environment and industry usage differ, influencing the specific skills and training required.

What are the key skills and qualifications needed to thrive as a Call Center Support Rep, and why are they important?

To thrive as a Call Center Support Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Patience, active listening, and resilience are critical soft skills for handling high call volumes and diverse customer concerns. These skills ensure efficient resolution of issues, customer satisfaction, and effective representation of the company’s brand.

What does a Call Center Support Rep do?

A Call Center Support Representative is responsible for handling inbound and outbound customer calls on behalf of a company. They assist customers by answering questions, resolving issues, providing information about products or services, and sometimes processing orders or payments. These professionals must have excellent communication skills, patience, and the ability to handle difficult situations calmly. Their role is crucial in maintaining customer satisfaction and representing the company's brand positively.
What cities near Blue Ridge, GA are hiring for Call Center Support Rep jobs? Cities near Blue Ridge, GA with the most Call Center Support Rep job openings:
Call Center Support Rep jobs near you
Customer Service Representative - Dental / Orthodontic Laboratory - Office (On-site)

Customer Service Representative - Dental / Orthodontic Laboratory - Office (On-site)

Specialty Appliances LLC

Cumming, GA • On-site

$14.25 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Description

We are currently looking for a motivated and talented Customer Service Representative to join our customer success team. If you enjoy talking to people and answering questions, this could be the perfect fit for you! We operate in a high-volume environment, supporting Orthodontic and Dental offices. In this role, you will be the voice and heart of our company-supporting customers, answering product questions, resolving issues, and helping drive sales through meaningful conversations. If you have experience in a similar setting, we'd love to hear from you!


Schedule: 8:00 am to 4:30 pm, Monday through Thursday and 8:00 am to 4:00 pm on Fridays


Why Join Us?
You'll be part of a supportive team where your positive attitude and people skills will make a real impact. We value kindness, professionalism, and individuals who bring a little extra joy to the job every day.


MINIMUM QUALIFICATIONS

  • Must have experience in a high-volume call center environment.
  • Knowledge and/or experience with Orthodontic / Dental terminology, a plus.
  • Ability to read, write, speak, and understand English fluently, a must.
  • Bilingual in Spanish, a plus.
  • Strong Communicator: speaks clearly, confidently, and professionally (phone and email); actively listens and tailors responses to each customer's needs; able to simplify technical or complex topics for customers.
  • Warm Personality: upbeat personality who genuinely enjoys helping others; friendly, approachable, and brings a positive energy to every conversation; smiles through the phone, makes others feel comfortable.
  • Customer-focused: truly enjoys helping people and providing solutions; handles questions, complaints, or concerns with patience and empathy.
  • Persuasive but Respectful: Naturally sells by educating customers and highlighting value; identifies opportunities to upsell or cross-sell appropriately.
  • Goal-oriented and Self-motivated: Driven to meet individual and team performance targets; requires minimal direct supervision.
  • Team Player: understands that success comes from strong internal and external relationships.
  • Organized and Detail-oriented: Balances multiple tasks while staying customer-focused with excellent attention to detail.
  • Adaptable and Coachable: Willing to adjust approach to meet evolving customer expectations or company changes; learns quickly from experience and training.
  • Strong computer skills utilizing Word, Excel, and Outlook.
  • High School diploma, GED equivalency, or currently enrolled.

Requirements

COMPETENCY REQUIREMENTS/JOB DUTIES

  • Reliable and consistent attendance and punctuality.
  • Respond to incoming calls and emails with warmth, confidence, and professionalism.
  • Provide knowledgeable support regarding appliances, products, and services.
  • Assist customers promptly with orders, questions, or concerns.
  • Build strong relationships and trust with clients.
  • Provide information to customers regarding ship dates and fabrication timelines.
  • Educate and cross-sell customers as appropriate.
  • Take retail orders and process returns as needed.
  • Ability to remain calm, courteous, and professional when dealing with all types of people.
  • Safeguard and protect confidentiality of company and patient information as defined by the company's Confidentiality Agreement.
  • Follow all safety requirements and wear appropriate PPE as required.
  • Understand how one's performance can impact the success of the organization and product quality.


BENEFITS AVAILABLE INCLUDE:

  • Medical, Dental, and Vision Insurance (after 90 days)
  • Short-term & Long-Term Disability (after 90 days)
  • AD&D and Life Insurance Policies (after 90 days)
  • Paid Vacation (after 1 year)
  • 9 Paid Company Holidays (after 90 days)
  • 401(k) with company match
  • Bonus Plan

EQUAL OPPORTUNITY EMPLOYER

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