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Call Center Service Jobs in Arizona (NOW HIRING)

MDS Communications

Call Center Associate

Mesa, AZ · On-site

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Mesa, AZ · On-site

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Fortuity

Bilingual Call Center Supervisor

Phoenix, AZ · On-site

$50K - $60K/yr

Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents. Summary: The Call Center Operations Supervisor serves as the ...

Powelson Consulting

Call Center Banker

Phoenix, AZ

$15.50 - $19.75/hr

\n \n \n \n \n At Powelson Consulting, we are looking for a Call Center Banker for our Financial ... Key responsibilities include balancing service requests and sales opportunities, providing subject ...

Socket.dev

Call Center Manager

Arizona City, AZ · On-site

A service and retention-focused environment centered on problem solving, de-escalation, escalation ... call reviews, and performance management. * Use contact center data and KPIs to identify trends ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Job Summary We are looking for a friendly and hard-working customer service associate to join our ... Collaborate with call center team members, sales team members, and other company departments to ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Job Summary We are looking for a friendly and hard-working customer service associate to join our ... Collaborate with call center team members, sales team members, and other company departments to ...

SPECTRUM

Call Center Sales Representative

Phoenix, AZ · On-site

$18/hr

And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your ...

NYTP

CSR Call Center Agent

Mesa, AZ · Remote

$15 - $16/hr

Job Title: CSR Call Center Agent (59555-1) Location: REMOTE - Require Local to Mesa, AZ MAX RATE: $15 - 16/hr on W2 Client: disclose later Experience: 2+ Years JD: Answer incoming calls from ...

Scout Exchange

Call Center - Chat Specialist

Chandler, AZ · On-site

$17 - $21.50/hr

Title - Call Center - Chat Specialist Location - Chandler, AZ Job Type - Permanent Required ... Experience with multi-solution customer offerings and bundling services * Experience working as a ...

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Call Center Service information

See Arizona salary details

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How much do call center service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call center service in Arizona is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.93 per hour, depending on experience, location, and employer.

What is a call center service?

A call center service is a centralized department or facility that handles incoming and outgoing customer communications for a business, typically via phone, but also through email, chat, or social media. Call center agents provide support, answer questions, resolve issues, and may also perform telemarketing or sales functions. These services help businesses manage high volumes of customer inquiries efficiently, improving customer satisfaction and streamlining operations.

What are the key skills and qualifications needed to thrive as a call center service representative?

To excel as a Call Center Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Patience, active listening, and stress management are standout soft skills for handling diverse customer interactions. These abilities are crucial for delivering efficient service, resolving issues quickly, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by call center service representatives and how can they be managed?

Call center service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these, it's important to develop strong communication and problem-solving skills, practice stress management techniques, and make use of support tools provided by the company. Regular feedback from supervisors and teamwork with colleagues also help in navigating challenging situations and maintaining a positive work environment.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Having good communication skills and a flexible schedule can improve your chances of getting hired.

Which call center service pays the most?

In the call center industry, roles such as technical support specialists, customer success managers, and team leaders tend to have higher salaries. Positions requiring specialized skills, certifications, or experience often offer higher pay, especially in industries like technology or finance. Compensation varies based on location, company size, and job complexity.
Call Center Service jobs near you
Infographic showing various Call Center Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,990 per year, or $16.8 per hour.

Call Center Associate

Mesa, AZ • On-site

MDS Communications
Administrative Assistance Services • 201 - 500 employees
Learn more about MDS Communicationsexternal

$16.15 - $17.65/hr

Full-time

Medical, PTO

Re-posted 13 days ago

Key responsibilities

  • Make outbound calls to donors and prospective donors using predictive dialing equipment.

  • Communicate with donors in a positive, engaging, and enthusiastic manner using approved scripts to secure financial gifts.

  • Maintain minimum fundraising and productivity metrics as assigned.

Job description

Job DetailsLevel: EntryJob Location: AZ - Mesa, AZ 85210Education Level: Not SpecifiedSalary Range: $16. 15 - $17. 65 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$16.15-$17.65 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to transition to working from home after you have established yourself in the call center.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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