Call Center Manager
Manassas, VA · On-site
Train and enforce Nexstar operational disciplines, including call scripts, booking standards, and ... Metric Ownership: Drive and continuously improve key call center metrics, with a focus on ...
Call Center Manager
Manassas, VA · On-site
Train and enforce Nexstar operational disciplines, including call scripts, booking standards, and ... Metric Ownership: Drive and continuously improve key call center metrics, with a focus on ...
Call Center Rep
Manhattan, NY · On-site
$17.75 - $22/hr
Utilizing software, databases, scripts, and tools appropriately. * Understanding and striving to ... Exceptional customer service, active listening, and verbal and written communication skills ...
New
Call Center Rep
Manhattan, NY · On-site
$17.75 - $22/hr
Utilizing software, databases, scripts, and tools appropriately. * Understanding and striving to ... Exceptional customer service, active listening, and verbal and written communication skills ...
New
Call Center Representative
Provo, UT · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Provo, UT · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Manager
Marietta, GA · On-site
$55K - $60K/yr
Our call center is the front door of the company. Every lead, every appointment, and every ... You own script adherence, lead intake, appointment setting for the in-home sales team, and the ...
Quick apply
Call Center Manager
Marietta, GA · On-site
$55K - $60K/yr
Our call center is the front door of the company. Every lead, every appointment, and every ... You own script adherence, lead intake, appointment setting for the in-home sales team, and the ...
Call Center Representative
Dallas, TX · On-site
$16 - $19.75/hr
Follow communication scripts and standard operating procedures. * Meet or exceed performance ... Strong verbal and written communication skills. * Ability to multitask and manage time effectively.
Call Center Representative
Dallas, TX · On-site
$16 - $19.75/hr
Follow communication scripts and standard operating procedures. * Meet or exceed performance ... Strong verbal and written communication skills. * Ability to multitask and manage time effectively.
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... and professional written responses to emails and chat conversations. * Follow script and ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... and professional written responses to emails and chat conversations. * Follow script and ...
Call Center Representative
Las Cruces, NM · On-site
$11.50 - $14.25/hr
Follow communication scripts and standard operating procedures. * Meet or exceed performance ... Strong verbal and written communication skills. * Ability to multitask and manage time effectively.
Call Center Representative
Las Cruces, NM · On-site
$11.50 - $14.25/hr
Follow communication scripts and standard operating procedures. * Meet or exceed performance ... Strong verbal and written communication skills. * Ability to multitask and manage time effectively.
Call Center Representative
Fort Worth, TX · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Fort Worth, TX · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Tampa, FL · On-site
$14.50 - $18.25/hr
Follow communication scripts and standard operating procedures. * Meet or exceed performance ... Strong verbal and written communication skills. * Ability to multitask and manage time effectively.
Call Center Representative
Tampa, FL · On-site
$14.50 - $18.25/hr
Follow communication scripts and standard operating procedures. * Meet or exceed performance ... Strong verbal and written communication skills. * Ability to multitask and manage time effectively.
Call Center Representative
Lehi, UT · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Lehi, UT · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Atlanta, GA · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Atlanta, GA · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
$25 - $100/hr
Call Centre Representative Schat Communications, a leading provider of advanced wireless internet technology, is seeking a motivated and customer-focused Call Centre Representative to join our team.
New
Call Center Representative
$25 - $100/hr
Call Centre Representative Schat Communications, a leading provider of advanced wireless internet technology, is seeking a motivated and customer-focused Call Centre Representative to join our team.
New
Call Center Representative
Collegeville, PA · On-site
$15.75 - $19.75/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... and professional written responses to emails and chat conversations. * Follow script and ...
Call Center Representative
Collegeville, PA · On-site
$15.75 - $19.75/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... and professional written responses to emails and chat conversations. * Follow script and ...
Call Center Representative
Farmers Branch, TX · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Representative
Farmers Branch, TX · On-site
$19.50/hr
This is a structured, script-supported environment where quality, consistency, and customer ... Strong verbal and written communication skills * Ability to stay calm, organized, and professional ...
Call Center Rep
New York, NY · On-site
$17.50 - $22/hr
Utilizing software, databases, scripts, and tools appropriately. * Understanding and striving to ... Exceptional customer service, active listening, and verbal and written communication skills ...
Call Center Rep
New York, NY · On-site
$17.50 - $22/hr
Utilizing software, databases, scripts, and tools appropriately. * Understanding and striving to ... Exceptional customer service, active listening, and verbal and written communication skills ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... and professional written responses to emails and chat conversations. * Follow script and ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... and professional written responses to emails and chat conversations. * Follow script and ...
Call Center Agent
Savannah, GA · On-site
$14 - $18.50/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Savannah, GA · On-site
$14 - $18.50/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Midway, GA · On-site
$13.75 - $18/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Midway, GA · On-site
$13.75 - $18/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Pembroke, GA · On-site
$13.75 - $18/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Pembroke, GA · On-site
$13.75 - $18/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Hinesville, GA · On-site
$13.75 - $18.25/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Agent
Hinesville, GA · On-site
$13.75 - $18.25/hr
... required scripts, policies, and procedures. * Comply with requirements surrounding confidential ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Call Center Script Writer information
See salary details
$13.70 - $18.47
2% of jobs
$18.47 - $23.23
7% of jobs
$23.23 - $27.99
12% of jobs
$29.11 is the 25th percentile. Wages below this are outliers.
$27.99 - $32.76
16% of jobs
The median wage is $36.33 / hr.
$32.76 - $37.52
17% of jobs
$37.52 - $42.29
14% of jobs
$45.38 is the 75th percentile. Wages above this are outliers.
$42.29 - $47.05
11% of jobs
$47.05 - $51.81
10% of jobs
$51.81 - $56.58
5% of jobs
$56.58 - $61.34
3% of jobs
$61.34 - $66.11
3% of jobs
$13
$38
$66
How much do call center script writer jobs pay per hour?
As of Sep 12, 2026, the average hourly pay for call center script writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.
What are popular job titles related to Call Center Script Writer jobs?
For Call Center Script Writer jobs, the most frequently searched job titles are:
Call Center Manager
Manassas, VA • On-site
D-Rock Enterprises LLC
Other
Posted 29 days ago
Job description
Advantage Septic Service is seeking an experienced, results-driven Call Center Manager who has successfully led Nextar-trained call center withing the home services industry.
The ideal candidate brings 3-5 years of hands-on management experience, deep proficiency in Service Titan, and a comprehensive understanding of Nexstar processes, call scripts, and operational disciplines.
In this role, you will be responsible for driving call center performance, maximizing dispatch board efficiency, delivering
5-star customer experience and maintaining strong alignment with Operations leadership.
Key Responsibilities: Team Leadership & Performance Management- Lead & Coach: Manage, mentor, and hold the call center team accountable to high-performance standards through coaching, scorecards, and performance management.
- Process Enforcement: Train and enforce Nexstar operational disciplines, including call scripts, booking standards, and customer experience expectations.
- Customer Excellence: Ensure the delivery of consistent, 5-star customer experience on every interaction and handle escalated customer issues professionally and efficiently.
- Metric Ownership: Drive and continuously improve key call center metrics, with a focus on conversion/booking rates and high-value call prioritization.
- Dispatch Board Management: Actively manage and optimize the dispatch board (including the 3-day board) to maximize revenue, schedule density, profitability, and technician efficiency.
- Capacity Planning: Balance emergency service calls, scheduled work, and technician productivity through proactive outbound calls to fill capacity.
- Operations Alignment: Maintain continuous communication with Operations leadership to ensure alignment on capacity, daily priorities, and field needs.
- Technician Readiness: Set field technicians up for success by verifying they have all necessary job details, resources, and materials prior to arriving on-site.
- Parts & Inventory Management: Order required parts and coordinate deliveries to support seamless field operations.
- Nexstar Mastery: Demonstrated experience implementing and enforcing Nexstar processes, call scripts, and booking standards.
- Industry Experience: 3-5 years of hands-on call center management experience within the home services industry (septic, plumbing, HVAC, electrical, or related trade).
- Software Proficiency: Advanced, hands-on proficiency with ServiceTitan (dispatch, booking, capacity management).
- Leadership & Communication: Strong interpersonal, problem-solving, and conflict-resolution skills with a proven track record of driving team accountability.