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Call Center Representative Jobs in Rochester, MN

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

... Mayo Civic Center. This position will also work Will Call and customer service windows during ... The requirements listed below are representative of the knowledge, skill and/or ability required.

Pegram Window Cleaning

D2D Sales Representative

Byron, MN · On-site

$10 - $3.0K/day

Door-to-Door Sales Representative - Commission Based Pegram Window Cleaning is seeking motivated individuals aged 16 and older to join our growing team as Door-to-Door Sales Representatives in ...

SPECTRUM Careers

Sales Representative

Rochester, MN · On-site

$100K/yr

As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and ...

SPECTRUM Careers

Sales Representative

Rochester, MN · On-site

$100K/yr

As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and ...

SPECTRUM

Sales Representative

Rochester, MN

$27K/yr

As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and ...

Sales and Marketing

Sales Representative

Rochester, MN

$100K/yr

Knowledge of cold call sales techniques and persuasive communication * Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather * Capacity ...

DaBella

Sales Representative

Rochester, MN · On-site

$150K/yr

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

Dabella

Sales Representative

Rochester, MN

$150K/yr

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

Mitchell 1/ division of Snap-on Tools

Be Seen First

Sales Representative B2B

Rochester, MN · On-site

$1.0K - $200K/yr

New Rep Bonus: Up to $22,000 in bonus money (on top of commissions) within the first 4 months * Paid every two weeks * Sales Incentives * Stability- Mitchell 1 started in 1918 and is still going ...

HMG Careers

Sales Representative Remote

Rochester, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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Call Center Representative information

See Rochester, MN salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center representative in Rochester, MN is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

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What are popular job titles related to Call Center Representative jobs in Rochester, MN?

For Call Center Representative jobs in Rochester, MN, the most frequently searched job titles are:

What cities near Rochester, MN are hiring for Call Center Representative jobs?

Cities near Rochester, MN with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Rochester, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,373 per year, or $17.5 per hour.

Ticket Seller

ASM Global

Rochester, MN • On-site

$13.06 - $14.06/hr

Part-time

Re-posted 24 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 254 rated facilities management

Job description

MAYO CIVIC CENTER
POSITION: Ticket Seller
DEPARTMENT: Box Office
REPORTS TO: Box Office Manager
FLSA STATUS: Part-Time, Non-Exempt
Salary Range: $13.06 - $14.06
Benefits: Paid Sick Leave
Job Summary:
The primary responsibility of this position is to process single ticket sales for various events at the Mayo Civic Center. This position will also work Will Call and customer service windows during events, as well as perform any other related ticketing duties. Ticket sellers are expected to maintain accuracy when handling all financial and ticketing transactions.
MAJOR RESPONSIBILITIES:
Includes the following (other duties may be assigned):
  • Process single ticket sales at the box office and assist with group sales when requested.
  • Familiarize self with the various venue layouts.
  • Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies in person, over the telephone, and email.
  • Provide excellent customer service to all guests inside the Mayo Civic Center.
  • Balance all applicable transactions for the date of service and complete all necessary reports before departure.
  • Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
  • Maintain a daily audit of all ticketed events.
  • Performs other related duties as assigned by Box Office Manager or Supervisor.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to pass a credit and background screening.
  • Must be able to work various nights & weekends.

EDUCATION AND/OR EXPERIENCE:
  • High school diploma or general education degree (GED).
  • Computer and cash handling experience strongly preferred.
  • Box office or guest service background preferred.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ASM Global logo

About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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