ZipRecruiter

Log In

1

Call Center Representative Jobs in Rochester, MN

Prism Biotech

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

... patient at center, collaboration, relentless pursuit of excellence and trust in all we do ... Responsible for using our internal systems to work through call planning and record call activity

U-Haul

Customer Service Representative

Rochester, MN

$11.41 - $12/hr

Compensation Range: $11.41 to $12.00 Hourly Location: 1641 Civic Center Dr NW, Rochester, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Compensation Range: $11.41 to $12.00 Hourly Location: 1641 Civic Center Dr NW, Rochester, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Compensation Range: $11.41 to $12.00 Hourly Location: 1641 Civic Center Dr NW, Rochester, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Mayo Clinic

Principal Application Analyst

Rochester, MN · On-site

$112K - $164K/yr

Represents the first point of contact for reporting and fixing any issues regarding the contact center and will work closely with supervisors and agents to maintain consistent call delivery.

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

... Mayo Civic Center. This position will also work Will Call and customer service windows during ... The requirements listed below are representative of the knowledge, skill and/or ability required.

previous pagenext page

Showing results 21-40

All JobsCall Center Representative JobsCall Center Representative Jobs in Rochester, MN

Call Center Representative information

See Rochester, MN salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center representative in Rochester, MN is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.
More about Call Center Representative jobs

What are popular job titles related to Call Center Representative jobs in Rochester, MN?

For Call Center Representative jobs in Rochester, MN, the most frequently searched job titles are:

What cities near Rochester, MN are hiring for Call Center Representative jobs?

Cities near Rochester, MN with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Rochester, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,373 per year, or $17.5 per hour.

Sales Rep - BioPharma

Prism Biotech

Rochester, MN • On-site

$86K - $120K/yr

Full-time

Re-posted 25 days ago

Job description

Pharmaceutical Sales Representative – Primary Care (Entry or Experienced)
We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this territory.    In this role, you will deliver sales results to support our pharmaceutical and healthcare products. This position will report to a District Sales Manager. The successful Pharmaceutical Sales Rep hired will have a direct impact on the execution of our brand’s growth strategy and demonstrating our commercial values of keeping the patient at center, collaboration, relentless pursuit of excellence and trust in all we do.
Pharmaceutical Sales Rep Job Summary:
This position will act as an integral member of our Commercial Pharmaceutical Sales team by delivering sales results for all of our products as well as services.
All of our Pharmaceutical Sales Rep Responsibilities will include, but not be limited to:
  • This direct customer facing role will be responsible for executing our brand and sales strategy to effectively demonstrate our product value to key customers
  • Utilizing knowledge and expertise of local market trends, institutions, and key customers to optimize our national strategy to drive business results at the territory level
  • Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts
  • Collaborating with matrix team members to improve territory performance and elevate brand value.
  • Utilizing internal pharmaceutical sales resources, such as market data and analysis to shape territory business plans to drive business results and impact patients
  • Responsible for using our internal systems to work through call planning and record call activity
  • Identifying and seizing opportunities to build organizational efficiency and process improvements to positively impact business results

Qualified Pharmaceutical Sales Rep Required Skills and Qualifications:
  • A college degree is preferred otherwise you must be able to show demonstrated sales abilities
  • Ability to develop strategic long-term relationships with customers aimed at helping patients and achieving business results
  • Must be able to communicate pharmacodynamics with physicians as well as other clinical evidence
  • Strong alignment to our corporate values of patient at center, collaboration, relentless pursuit of excellence and trust in all we do
  • Strong organizational and time management skills
  • Familiarity with databases, statistics, product lines and latest medical issues
  • Strong business acumen and ability to understand market opportunities
 
An Equal Opportunity Employer - Females, Minorities, Veterans, and Disabled.
 
The next step is yours.   Apply today for one of our Pharmaceutical Sales Rep opportunities.   Interviews start next week.
 

Powered by JazzHR

N0prJwQPYp