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Call Center Representative Jobs in Rochester, MN

Prism Biotech

Sales Rep - BioPharma

Rochester, MN · On-site

$60 - $85/hr

... patient at center, collaboration, relentless pursuit of excellence and trust in all we do ... Responsible for using our internal systems to work through call planning and record call activity

Prism Biotech, Inc

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

... patient at center, collaboration, relentless pursuit of excellence and trust in all we do ... Responsible for using our internal systems to work through call planning and record call activity

Prism Biotech, Inc

Sales Rep BioPharma

Rochester, MN · On-site

... patient at center, collaboration, relentless pursuit of excellence and trust in all we do ... Responsible for using our internal systems to work through call planning and record call activity

Prism Biotech

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

... patient at center, collaboration, relentless pursuit of excellence and trust in all we do ... Responsible for using our internal systems to work through call planning and record call activity

Ziegler CAT

Rental Coordinator (On-Site)

Rochester, MN · On-site

$49K - $73K/yr

Answer incoming calls from Sales Representatives, customers, and the rental call center * Generate customer quotes, create and close rental agreements while utilizing Ziegler's proprietary rental ...

Ziegler CAT

Rental Coordinator (On-Site)

Rochester, MN · On-site

$49K - $73K/yr

Answer incoming calls from Sales Representatives, customers, and the rental call center * Generate customer quotes, create and close rental agreements while utilizing Ziegler's proprietary rental ...

Rochester Collision Center

Body shop CSR

Rochester, MN

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Compensation Range: $11.41 to $12.00 Hourly Location: 1641 Civic Center Dr NW, Rochester, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Rochester, MN

Call Center Representative information

See Rochester, MN salary details

$10

$18

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How much do call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center representative in Rochester, MN is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.57 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Rochester, MN as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.

Business Development Rep - Sales

Rochester Chevrolet Cadillac

Rochester, MN • On-site

Full-time

Retirement

Re-posted 19 days ago

Job description

If you're looking to join a fun, high energy, high performing team that's both customer and employee focused, Rochester Chevrolet Cadillac is looking for you! We aim to build an environment that makes employees happy, resulting in an impressive customer experience, and we currently have an immediate opening on our Business Development Team.

We're a family owned and operated automotive business and the volume leader for our market area. Our goal is to be different, dominant and to create employees and customers for life, and our vision is "To be so effective that we are able to be helpful to others."

If this philosophy connects with what you're looking for in your career, you could be a valuable addition to our team.

We need this from you:

  • Previous call center experience
  • Exceptional customer service skills
  • Superior communication skills
  • A strong sales background
  • High energy, and the ability to have fun

You'll get this from us:

  • Full benefits
  • A great 401K plan
  • Paid training
  • Paid holidays
  • Vehicle purchase plan for you and your family
  • The ability to share your opinion, because it matters!

If all this sounds great, we would look forward to the opportunity to meet you. Send your resume today.

Apply