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Call Center Representative Jobs in Meriden, CT (NOW HIRING)

MMC Group LP

Be Seen First

Call Center Representative Needed ASAP!!!

East Hartford, CT · On-site

$19.94/hr

If you're a great listener, enjoy helping others, and thrive in a fast-paced call center environment, we'd love to meet you! What You'll Do As a Customer Service Representative, you'll play an ...

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Meriden, CT

Call Center Representative information

See Meriden, CT salary details

$10

$17

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How much do call center representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center representative in Meriden, CT is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

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What are the most commonly searched types of Call Center Representative jobs in Meriden, CT?

The most popular types of Call Center Representative jobs in Meriden, CT are:

What are popular job titles related to Call Center Representative jobs in Meriden, CT?

For Call Center Representative jobs in Meriden, CT, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Meriden, CT look for?

The top searched job categories for Call Center Representative jobs in Meriden, CT are:

What cities near Meriden, CT are hiring for Call Center Representative jobs?

Cities near Meriden, CT with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Meriden, CT as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,515 per year, or $17.6 per hour.

Service Call Center Representative

Hartford Toyota Superstore

Hartford, CT • On-site

$18 - $21/hr

Full-time

Re-posted 3 days ago

Job description

Service Business Development Center (BDC) Representative
Are you a high-energy individual with a passion for helping people? Do you thrive in a fast-paced environment and want to jumpstart a career in the automotive industry?
We are looking for a Service BDC Representative to join our growing team. This is a critical role that serves as the heartbeat of our service department, ensuring our customers receive timely communication and a seamless experience from the moment they book an appointment.
What You’ll Do
As a Service BDC Representative, you are the first point of contact for our customers. Your primary goal is to manage the service schedule and keep our clients informed.
• Manage Communications: Handle a high volume of both inbound and outbound calls.
• Schedule Success: Coordinate and book service appointments efficiently to maximize shop flow.
• Keep Customers Informed: Provide proactive status updates to customers regarding their vehicle repairs.
• Build Relationships: Use your professional "phone voice" to provide a welcoming and helpful experience every time.
What We’re Looking For
We value attitude and potential just as much as experience. If you are organized and eager to learn, we want to talk to you.
• Customer Service Pros: You have a natural ability to talk to people and solve problems with a smile.
• Growth Mindset: You have a genuine desire to learn the ropes of a busy dealership and grow your career with us.
• Reliability: A valid Driver’s License is required for this position.
• Tech Savvy: Ability to navigate computer systems and phone databases quickly.
Why Join Our Team?
• Professional and fast-paced work environment.
• Comprehensive training on automotive service processes.
• Opportunities for internal advancement within the dealership.
Ready to get started? Apply today and join a team that moves as fast as you do!

Apply