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Call Center Representative Jobs in Corbin, KY (NOW HIRING)

Integritymarketing

Agent Sales-1

Manchester, KY · On-site

The ideal Inside Sales Representative will deliver a professional presentation to customers and ... Call Center experience preferred but not required * Ability to communicate effectively and ...

Integritymarketing

Agent Sales-2

Manchester, KY · On-site

The ideal Inside Sales Representative will deliver a professional presentation to customers and ... Call Center experience preferred but not required * Ability to communicate effectively and ...

OneMain Financial

Collector

London, KY · On-site

$13.50 - $17.50/hr

Experience working in customer service, collections or call center environments * Bilingual ... Representative, Credit, Leadership, Manager Trainee#OMHTF OneMain Holdings, Inc. is an Equal ...

OneMain Financial

Collector

London, KY · On-site

$13.50 - $17.50/hr

Experience working in customer service, collections or call center environments * Bilingual ... Representative, Credit, Leadership, Manager Trainee #OMHTF

OneMain Financial

Collector

London, KY · On-site

$14.25 - $19.25/hr

Experience working in customer service, collections or call center environments * Bilingual ... Representative, Credit, Leadership, Manager Trainee#OMHTF OneMain Holdings, Inc. is an Equal ...

OneMain Financial

Collections Specialist

London, KY · On-site

$15.50 - $21/hr

Experience working in customer service, collections or call center environments * Bilingual ... Representative, Credit, Leadership, Manager Trainee#OMHTF OneMain Holdings, Inc. is an Equal ...

Redi Mart a division of Red Hed Oil Co.

CSR

London, KY

$9 - $10/hr

As a representative of Red Hed Oil Co. the CSR is expected to present a positive image to the public in attitude and behavior when on duty. The CSR is responsible for servicing the customers needs ...

Summit Business Group

Sales Representative

London, KY · On-site

$65K - $110K/yr

Direct Sales Representative Number Of Openings: 1 Territory Sales About Us: Summit Business Group is a rapidly growing insurance agency committed to providing outstanding supplemental benefits plans ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Corbin, KY

Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call center representative in Corbin, KY is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Corbin, KY as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 34% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $37,255 per year, or $17.9 per hour.

Call Center Representative

Williamsburg, KY • On-site

University of the Cumberlands
Colleges, Universities, and Professional Schools • 201 - 500 employees

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 627 rated colleges and universities

Great coworkers

Good employer

Respectful managers

Learn more about University of the Cumberlandsexternal

$14 - $17.50/hr

Full-time

Life

Posted 8 days ago

Job description

Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Available Date: Immediately
  • Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions
  • Outstanding telephone skills; polite, friendly manner working with students
  • Proficient in computer literacy and knowledgeable of Microsoft Office
  • Must show initiative, adaptability, resourcefulness, dependability, and ability to take action
  • Customer Service Experience.
  • Excellent analytical, communication and writing skills.
  • Ability to work flexible schedule.
  • Will require occasional weekend work
  • Office hours and work times are based on student needs; including availability for students' worldwide.

Key Duties and Responsibilities:
  • Receive calls, live chat and emails from students, e.g. queries, requests, orders and complaints;
  • Problem solve and resolve issues
  • Resolve issues

Benefits
Yes
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
"life-more-abundant."

What University Of The Cumberlands employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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