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How much do call center remote hp jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for call center remote hp in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote call center agents and how can they be addressed?

Remote call center agents often face challenges such as managing distractions at home, staying motivated without in-person supervision, and maintaining clear communication with team members. To overcome these, it's important to establish a dedicated workspace, set a consistent daily routine, and use collaboration tools like instant messaging and video calls to stay connected with colleagues. Many companies also provide regular training and virtual team meetings to foster engagement and support remote employees in delivering excellent customer service.

What are the key skills and qualifications needed to thrive as a Call Center Remote HP, and why are they important?

To thrive as a Call Center Remote HP, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure efficient customer support, high satisfaction rates, and effective resolution of inquiries in a remote environment.

What are Call Center Remote Hp jobs?

Call Center Remote Hp jobs involve providing customer service, support, or technical assistance over the phone or through digital communication channels while working from a remote location. Employees in these roles typically handle inquiries, resolve issues, process orders, and may offer product or technical support for clients or customers. The 'Hp' in the job title likely refers to working for or supporting Hewlett-Packard (HP) products and services. These positions require excellent communication skills, a reliable internet connection, and familiarity with HP's offerings. Remote call center jobs offer flexibility and allow employees to work from home while supporting customers.

Call Center Remote Customer Service Representative

VIMO

Richmond, VA • Remote

$19/hr

Other

Medical, Retirement, PTO

Posted 16 days ago

Job description

Call Center Remote Customer Service Representative

Salary Range $17.00 - $18.50 Hourly Position Type Full Time Category Customer Service

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $17.00/hr. plus performance incentives

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 35 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders (For example, T-Mobile is not compatible with our internal systems)
Qualifications

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply