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Call Center Processor Jobs in Michigan (NOW HIRING)

Epic Health Services

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Support patients with clear explanations of services and processes. Service Excellence ...

ASCENSUS

Call Center Representative

Detroit, MI · Remote

$19/hr

Video Interview Process: As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of ...

Ascensus

Call Center Representative

Detroit, MI · On-site

$19/hr

Video Interview Process: As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI · On-site

$14.50 - $18.25/hr

... process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic.

Memorial Healthcare

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... Word processing and computer skills required. Previous medical office, scheduling, insurance ...

Memorial Healthcare

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... Word processing and computer skills required. Previous medical office, scheduling, insurance ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... Process requests for transfers, loan payments, past due loan payments, balance inquiries, debit ...

MSGCU

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Performs a variety of member service tasks, including accurately processing account transfers ... call center with sales or production goals * Suggestive selling and business solicitation ...

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... Process requests for transfers, loan payments, past due loan payments, balance inquiries, debit ...

FasTemps

Experienced Call Center Representative

Ann Arbor, MI · On-site

$15.75 - $19.50/hr

Conduct a screening process to evaluate site specific criteria and assess medical preparatory ... the Call Center * Meets or exceeds performance quality standards established through Quality ...

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Call Center Processor information

What cities in Michigan are hiring for Call Center Processor jobs?

Cities in Michigan with the most Call Center Processor job openings:

Infographic showing various Call Center Processor job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Medical Call Center Representative

Auburn Hills, MI • On-site

Entech Medical Staffing
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Entech Medical Staffingexternal

$19 - $21/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a friendly, dependable, and customer-focused Medical Call Center Representative to join our team. In this role, you will be the first point of contact for patients, providing exceptional service by answering incoming calls, scheduling appointments, verifying patient information, addressing questions, and connecting callers with the appropriate clinical or administrative staff. If you thrive in a fast-paced environment, have outstanding communication skills, and are passionate about delivering compassionate patient care, we encourage you to apply and become an important part of our healthcare team.


ESSENTIAL FUNCTIONS

  • Provide excellent customer service by answering calls courteously and professionally; offer language services to non-English speaking patients.
  • Demonstrate empathy, active listening skills, and effective problem-solving to address patient inquiries in a timely manner.
  • Resolve patient inquiries and issues effectively and in a timely manner.
  • Communicate clearly and professionally across all channels (phone, email, team chats, and text), using appropriate language and tone.
  • Adapt communication style to effectively engage with individuals from diverse backgrounds and accommodate their specific needs.
  • Apply critical thinking and conflict resolution skills to assess caller needs, resolve issues efficiently, and ensure a positive customer experience.
  • Handle a variety of call types including medication refills, inquiries from physician offices and pharmacies, prior authorization requests, appointment
  • Schedule patients needing insurance enrollment/sliding fee assistance to approp. personnel.
  • Understand and follow scheduling workflows, call center processes, and company policies.
  • Manage time effectively, using productivity tracking tools.
  • Adheres to the set schedule for call handling responsibilities.
  • Seek assistance or delegates as needed to meet deadlines.
  • Demonstrate proficiency of call center tools and software.


Qualifications 

  • High School Diploma or equivalent
  • Knowledge of medical terminology
  • Call center/customer service experience

Company Description

Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.