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Call Center Outbound Jobs in Utah (NOW HIRING)

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

PDP Group, Inc.

Outbound Sales Agent

Logan, UT · On-site

Minimum of 2-3 years of sales experience, Call Center Sales, Outbound Sales, Chat Sales, Door to Door Sales, Corporate Sales, etc * Demonstrated ability to achieve sales goals * Proficient computer ...

The Amynta Group

Outbound Sales Agent

Logan, UT · On-site

Minimum of 2-3 years of sales experience, Call Center Sales, Outbound Sales, Chat Sales, Door to Door Sales, Corporate Sales, etc * Demonstrated ability to achieve sales goals * Proficient computer ...

iFIT

Outbound Sales Rep

Logan, UT · On-site

$7 - $7.50/hr

Drive product sales through outbound campaigns. ESSENTIAL DUTIES AND RESPONSIBILITIES * Connect ... Proficiency in a call center setting. * Experience with Microsoft and/or G-Suite. * Knowledge of ...

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Call Center Outbound information

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How much do call center outbound jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center outbound in Utah is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Utah? The most popular types of Call Center Outbound jobs in Utah are:
What are popular job titles related to Call Center Outbound jobs in Utah? For Call Center Outbound jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Utah look for? The top searched job categories for Call Center Outbound jobs in Utah are:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 24% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,598 per year, or $17.6 per hour.

Seasonal Inbound Call Center Representative

SmithRx

Lehi, UT • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
  • Integrity: Do the right thing. Especially when it's hard.
  • Courage: Embrace the challenge.
  • Together: Build bridges and lift up your colleagues.

Job Summary:
At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members.
Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key.
This position requires a 9-week onsite training and nesting period at our Lehi office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts.
If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply!
What will you do:
  • Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
  • Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.
  • Educate members about their pharmacy benefits.
  • Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.
  • Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests.
  • Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA).

What will you bring to SmithRx:
  • 2+ years of experience working in a call center environment required
  • Must be located local to our Lehi, UT office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance.
  • Proficiency in Windows, MS Office, G-Suite required
  • HS Diploma, GED, or equivalent
  • Active listening, and conversational speaking skills, with a high degree of empathy
  • Ability to multitask
  • Excellent verbal and written communication skills
  • Passion for helping people
  • Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred
  • Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
  • Prior experience resolving complex issues within a call center environment is preferred

What SmithRx Offers You:
  • Competitive pay: $21.00 per hour
  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
  • 3 Weeks Paid Time Off
  • Paid Company Holidays
  • Paid Parental Leave Benefits
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-term and long-term disability
  • Wellness Benefits
  • Commuter Benefits
  • Employee Assistance Program (EAP)
  • Well-stocked kitchen in office locations
  • Professional development and training opportunities

Lehi, UT Pay Range
$21-$21 USD
Compensation & Benefits
  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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