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Call Center Outbound Jobs in Utah (NOW HIRING)

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

West Valley City, UT · On-site

$17 - $19/hr

... and outbound telephone discussions. The CCE's primary responsibility is to resolve customer ... call center environment. In this role, the CCE will act as the communication liaison between the ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

Inbound Call Center Representative Lehi, UT Who We Are: SmithRx is a rapidly growing, venture ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

SmithRx

Inbound Call Center Representative

Lehi, UT

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

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Call Center Outbound information

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How much do call center outbound jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center outbound in Utah is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Utah? The most popular types of Call Center Outbound jobs in Utah are:
What are popular job titles related to Call Center Outbound jobs in Utah? For Call Center Outbound jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Utah look for? The top searched job categories for Call Center Outbound jobs in Utah are:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 24% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,598 per year, or $17.6 per hour.

Call Center Agent Part Time

Sisel International

Springville, UT • On-site

$13.75 - $18.25/hr

Other

Re-posted 13 days ago

Job description

Customer Service Representative

Position Purpose And Scope: Part Time Hours Available: Monday Through Friday 6am To 11am Monday Through Friday 2pm To 7pm

Responsible for fielding incoming calls, emails, orders, and complaints in a customer service environment by following standard scripts and standard procedures while performing routine tasks that require working knowledge of the Company's products, compensation plan and other services. Must be courteous, professional, and have the ability to investigate and resolve issues in a professional, appropriate and expeditious manner.

Essential Responsibilities:

  • Fields incoming calls, emails, orders, and complaints
  • Answers questions regarding company products and services by referring to standard scripts and following appropriate procedures.
  • Investigates and resolves issues in a professional, appropriate, and expeditious manner.
  • Forwards all questions, issues, or complaints, for which answers are unclear or beyond the level of employee's current knowledge, to a lead, senior agent, supervisor or to Customer Service Manager
  • Interacts with all contacts in a helpful, courteous, and professional manner and is respectful of diversity.
  • Maintains a clean and safe work area. Work well in a team environment and take directions in a positive manner.
  • Outbound calls to customers, to generate sales, inform customers of new products and upcoming events.

Note: This description is not intended to be all-inclusive. Employees may be requested to perform other duties as requested.

Education/Experience: High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in inbound direct sales call center environment desirable.

Skills And Abilities: Must be able to speak, write, read and understand basic English; articulate clearly and possess good grammatical skills; understand and calculate basic mathematical problems to include addition, subtraction, multiplication, division, and percentages. Must be proficient in Microsoft Office programs and computer systems.

Physical Demands: Position is required to sit, stand and walk, stoop, bend, reach and kneel. Lift from 15 to 20lbs on occasion.

Work Environment: Noise, dust, lighting, temperature, and physical/ergonomic hazards are typically those usually found in an office environment.

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