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Call Center Outbound Jobs in California (NOW HIRING)

Bath Concepts

Call Center Manager

Modesto, CA

Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service

Bath Concepts

Call Center Manager

Modesto, CA

Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

Handle a high volume of both outbound and inbound calls * Follow up with homeowners regarding ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

Handle a high volume of both outbound and inbound calls * Follow up with homeowners regarding ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Handle a high volume of both outbound and inbound calls * Follow up with homeowners regarding ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18/hr

Handle a high volume of both outbound and inbound calls * Follow up with homeowners regarding ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

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Call Center Outbound information

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in California? The most popular types of Call Center Outbound jobs in California are:
What are popular job titles related to Call Center Outbound jobs in California? For Call Center Outbound jobs in California, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in California look for? The top searched job categories for Call Center Outbound jobs in California are:
What cities in California are hiring for Call Center Outbound jobs? Cities in California with the most Call Center Outbound job openings:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in California as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution.

Call Center Manager

BCI Acrylic Independent Dealers

Modesto, CA • On-site

Full-time

Re-posted 3 days ago

Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Apply