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Call Center Operations Assistant Jobs in Wheaton, IL

Ardmore Roderick

Call Center Rep

Chicago, IL · On-site

$16 - $20.50/hr

Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente Additional Information All your information will be kept ...

Ardmore Roderick

Call Center Rep

Chicago, IL · On-site

$16 - $20.50/hr

Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente Additional Information All your information will be kept ...

Johnstone Supply

Call Center Associate

Chicago, IL · On-site

Minimum of 2 years' experience in call center/operations in a wholesale environment. Preferred: * College degree in a relevant field (e.g. Business). * Direct experience in HVACR or similar industry.

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... * Assist customers with shipment inquiries, service requests, disputes, and claims. * Process ...

Aglow Sports Konsult

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally ... Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus. Ability ...

LAPRC

Center Operations Manager

Joliet, IL · On-site

Center Operations Manager Principal Functions: The Center Operations Manager (COM) oversees the non ... Cross-train to answer phones according to procedures. * Assist in the ordering/purchasing of needed ...

LAPRC

Center Operations Manager

Joliet, IL · On-site

Center Operations Manager Principal Functions: The Center Operations Manager (COM) oversees the non ... Cross-train to answer phones according to procedures. * Assist in the ordering/purchasing of needed ...

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Determine call center operational strategies by conducting needs assessments, performance reviews ... We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Determine call center operational strategies by conducting needs assessments, performance reviews ... We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice ...

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All JobsCall Center Operations JobsCall Center Operations Assistant JobsCall Center Operations Assistant Jobs in Wheaton, IL

Call Center Operations Assistant information

See Wheaton, IL salary details

$10

$19

$29

How much do call center operations assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call center operations assistant in Wheaton, IL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.59 per hour, depending on experience, location, and employer.
Infographic showing various Call Center Operations Assistant job openings in Wheaton, IL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,841 per year, or $19.2 per hour.

Call Center Rep

Chicago, IL • On-site

Ardmore Roderick
Civil Engineering Construction • 1 - 10 employees
Learn more about Ardmore Roderickexternal

$16 - $20.50/hr

Full-time

Re-posted 12 days ago

Job description

Company Description
At Ardmore Roderick, our values are demonstrated through our employees. We are dedicated to enhancing our client's business by providing professional engineering design, construction and program management services through strong leadership, hands-on involvement and a personalized approach.
At Ardmore Roderick, our values are demonstrated through our employees. We are dedicated to enhancing our client's business by providing professional engineering design, construction and program management services through strong leadership, hands-on involvement and a personalized approach.
Job Description
Title: Customer Service 1
Duration: 4 months
Location: Chicago, IL 60607
Shift Hours: M-F, 8am - 5pm(training) and M-F, 8am - 6pm (after training)
Hiring Requirements
  • Bachelor's degree.
  • If no degree, high school graduate or GED and 3 years' experience in a customer service solutions oriented environment.
  • Experience operating in a Windows and Microsoft Office environment required.
  • Part time Customer Service: students currently pursuing a college degree will be considered

Description :
  • Support and be committed to the mission, vision and values of the company by delivering seamless, energetic and innovative service solutions to increase stakeholder satisfaction and retain customers.
  • Utilize probing and creative problem solving methods to resolve foundational customer inquiries on first contact.
  • Document corrective measures and provide instructions as needed to internal business areas to ensure prompt resolution and response to customer inquiries.
  • Identify and obtain information and records from customers, members, providers and/or employer groups to correct/update information, claims and membership records when necessary.

Hiring Preferences
  • Preferred customer service experience in the following industries:
  • Healthcare
  • Hotel/Hospitality
  • Banking
  • Telecommunications
  • Knowledge of databases (i.e. SharePoint, Business Objects, and Access) is preferred.
  • Bilingual in Spanish
  • Ability to navigate a computerized CRM and other relevant applications while interacting with customers on the phone.
  • Superior verbal and written communication skills.
  • Excellent discretion and judgment skills.
  • Excellent probing and problem solving skills.
  • Excellent time-management skills.
  • Ability to work in a high-pressure environment and deal effectively with customers by providing caring responses and diffusing escalated situations.
  • Commitment to superior quality customer service.

Qualifications
Recommended skills
Call Center
Call Center Operations
Call Center Rep
Customer Service
Customer Service Rep
High Volume Cente
Additional Information
All your information will be kept confidential according to EEO guidelines.

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