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Call Center Member Service Representative Jobs (NOW HIRING)

RemX

Member Service Rep

Wayne, PA · On-site

$22.45/hr

Call Center Member Service Representative (Hybrid) Locations: Philadelphia, Abington, Warminster, Fairmount Pay: $22.45/hr + Full Benefits Schedule: Monday-Friday, 8:45 AM-5:00 PM Employment Type:

TDECU

Call Center MSR - SC

Detroit, TX

$21.64/hr

Call Center - Member Service Representative $21.64/hour + quarterly sales incentives Are you looking for a progressive company with a great reputation? Do you have keen attention to detail and a high ...

Texas Dow Employees Credit Union

$21.64/hr

Call Center - Member Service Representative $21.64/hour + quarterly sales incentives Are you looking for a progressive company with a great reputation. Do you have keen attention to detail and a high ...

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How much do call center member service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for call center member service representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Call Center Member Service Representative (CSR) is typically considered a good entry-level position because it requires minimal prior experience and provides training in customer service skills. It offers opportunities to develop communication, problem-solving, and technical skills, often with flexible schedules and potential for advancement.

What is the role of a call center customer service representative?

A call center customer service representative, or member service representative, handles inbound and outbound calls to assist customers with inquiries, complaints, or support related to products or services. They provide information, resolve issues, and document interactions using customer management systems, often working in a fast-paced environment with a focus on communication skills and problem-solving.

What job makes $10,000 a month without a degree?

A Call Center Member Service Representative typically does not earn $10,000 a month without significant experience or bonuses; most roles in customer service pay lower wages. High earnings in this field usually require advanced skills, management positions, or specialized industries. Jobs that can reach such income levels without a degree are rare and often involve entrepreneurship, sales, or high-level sales roles like real estate or financial advising.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can earn significantly higher salaries than entry-level customer service representatives. These positions often require leadership skills, experience, and sometimes specialized knowledge or certifications, and they may include additional responsibilities like training and performance management.
What cities are hiring for Call Center Member Service Representative jobs? Cities with the most Call Center Member Service Representative job openings:
What states have the most Call Center Member Service Representative jobs? States with the most job openings for Call Center Member Service Representative jobs include:
Infographic showing various Call Center Member Service Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Member Service Rep

Member Service Rep

RemX

Wayne, PA • On-site

$22.45/hr

Full-time

Posted 21 days ago

Job description

Call Center Member Service Representative (Hybrid)
Locations: Philadelphia, Abington, Warminster, Fairmount
Pay: $22.45/hr + Full Benefits
Schedule: Monday-Friday, 8:45 AM-5:00 PM
Employment Type: Direct Hire
Overview
We are hiring two Call Center Member Service Representatives who will primarily support our call center operations. All new hires will complete a structured 90-day training program that includes both call center and access center rotations.
Training Program (First 90 Days)
The training will be a mix of in-person and hybrid, depending on the phase:
Breakdown:
  • 30 days with the trainer (in-person & remote)
  • 30 days of call center training (in-person & remote)
  • 30 days of access center training (in-person only), rotating through:
    • Warminster
    • Abington
    • Fairmount
    • Morrell (NE Philadelphia)

After training, staff will be primarily assigned to the call center, with occasional flexibility needed to support access center locations if coverage is required (in office). This is expected to be rare based on current staffing.
Work Model After Training
  • Position becomes hybrid once fully trained.
  • Currently: In-office on Tuesday and Wednesdays only.

Responsibilities
  • Assist members with transactions, new accounts, and digital banking support
  • Provide service via phone, email, and in-person interactions
  • Support financial needs including loans, inquiries, and product recommendations
  • Ensure adherence to all compliance and regulatory requirements

Qualifications
  • 1-3 years of customer service experience (banking preferred; call center experience a plus)
  • Strong communication and problem-solving skills
  • High school diploma or GED required
  • Comfort traveling between the three designated locations as needed
  • Ability to pass a criminal and credit background check
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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