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Call Center Customer Service Rep Jobs in Arkansas

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Previous experience in a call center or customer service role preferred. * Excellent verbal and ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Previous experience in a call center or customer service role preferred. * Excellent verbal and ...

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Previous experience in a call center or customer service role preferred. * Excellent verbal and ...

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated ... Previous experience in a call center or customer service role preferred. * Excellent verbal and ...

ClearanceJobs

Call Center Rep - Temporary Jobs

Little Rock, AR · On-site

$15.25 - $19.25/hr

Call Center Representative Position Description & Qualifications Looking for a customer service role at a place you can make a difference every day? Discover this great opportunity to be a part of a ...

MCI Careers

Remote Call Center Sales Representative

AR · Remote

$11/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ...

MCI Careers

AR

$14.75 - $18.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Call Center Representative to provide outstanding customer support. Whether you're answering ...

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All JobsCall Center Customer Service Rep JobsCall Center Customer Service Rep Jobs in Arkansas

Call Center Customer Service Rep information

See Arkansas salary details

$8

$14

$22

How much do call center customer service rep jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for call center customer service rep in Arkansas is $14.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $15.91 per hour, depending on experience, location, and employer.

What does a call center customer service rep do?

A Call Center Customer Service Rep is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. These representatives use communication and problem-solving skills to ensure customer satisfaction and often document interactions in company systems. They may also follow up on customer requests and escalate complex issues to supervisors as needed.

What are the key skills and qualifications needed to thrive as a call center customer service rep?

To thrive as a Call Center Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is typically required. Patience, active listening, and resilience are standout soft skills for managing customer interactions and resolving issues effectively. These skills are vital for providing efficient service, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by call center customer service reps and how can they be managed?

Call Center Customer Service Reps often encounter high call volumes, handling difficult customers, and maintaining quality service under time pressure. Successfully managing these challenges involves developing effective communication skills, practicing patience, and utilizing available resources such as scripts or escalation protocols. Many call centers also offer regular training sessions and support from supervisors to help representatives improve their problem-solving abilities and resilience. Building strong teamwork and using stress-relief techniques can further contribute to a positive and productive work environment.

What is the difference between Call Center Customer Service Rep vs Customer Support Specialist?

AspectCall Center Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline, email, chat, sometimes calls
Industry UsageCustomer service, telecommunications, retailTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

The main difference is that Call Center Customer Service Reps primarily handle inbound or outbound calls in a call center setting, focusing on general customer inquiries. Customer Support Specialists often provide technical or product-specific support through various channels like email or chat, sometimes involving more specialized knowledge. Both roles require strong communication skills but differ in work environment and scope of support.

What are popular job titles related to Call Center Customer Service Rep jobs in Arkansas?

For Call Center Customer Service Rep jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service Rep jobs in Arkansas look for?

The top searched job categories for Call Center Customer Service Rep jobs in Arkansas are:

What cities in Arkansas are hiring for Call Center Customer Service Rep jobs?

Cities in Arkansas with the most Call Center Customer Service Rep job openings:

Call Center Customer Service Rep jobs near you
Infographic showing various Call Center Customer Service Rep job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,049 per year, or $14.9 per hour.

Contact Center Customer Service Representative

Mister Sparky of Mid America

Lowell, AR • On-site

$15 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Department: Customer Care Location: Lowell, AR (In-Office) Schedule: Full-Time - See available shifts below. Reports To: Contact Center Manager

About the Role

We’re looking for a reliable and customer-focused Customer Service Representative (CSR) to join our Customer Care team in Lowell, AR. This is a full-time, in-office role in a fast-paced contact center where you’ll be the first point of contact for our customers.

In this role, you’ll help schedule appointments, coordinate with internal teams, and ensure every customer interaction is handled with professionalism and care. If you’re organized, detail-oriented, and thrive in a high-energy environment, this is a great opportunity to grow your career.

Compensation

$15 - $17/hour based on experience + bonus opportunities tied to performance

Available Shifts

Monday–Friday: 9:00 PM – 5:30 PM

Saturday–Tuesday: 1:00 PM – 11:00 PM

Saturday–Monday: 6:00 AM – 6:00 PM

Please note: Candidates will be asked to select one of the above schedules during the screening process.

What You’ll Do

Answer incoming calls and assist customers with scheduling, rescheduling, and general questions

Ensure appointments are accurately scheduled and confirmed each day

Communicate effectively with technicians, dispatch, operations managers, and team members

Resolve customer concerns with professionalism and escalate when needed

Accurately enter and update customer and job information in scheduling systems

Manage multiple tasks and priorities while maintaining attention to detail

Help keep daily operations running smoothly in a fast-paced environment

What We’re Looking For (Must-Haves)

Strong verbal and written communication skills

Comfortable using computers and learning new systems (training provided)

High attention to detail and strong organizational skills

Positive, team-oriented attitude with a customer-first mindset

Reliable attendance and punctuality

Ability to stay composed and productive in a fast-paced environment

Must pass a background check and drug screening

Preferred Experience (Nice-to-Haves)

Previous experience in a call center, customer service, or dispatch role

Experience with scheduling or dispatch software (e.g., ServiceTitan or similar)

Comfortable handling a high volume of calls and multitasking throughout the day

Work Environment

In-office role with consistent phone and computer use

Fast-paced, high-volume environment—especially during peak seasons

Requires strong multitasking, organization, and adaptability

Compensation & Benefits

Hourly pay + performance-based bonuses

Health, dental, and vision insurance

Paid time off and paid holidays

401(k) or retirement plan

Opportunities for advancement and career growth

Why Join Us

Be part of a supportive, team-oriented environment

Work for a stable, growing company

Make a direct impact on customer experience and daily operations

Clear path for growth within the company

Apply Today

If you’re ready to build a career in customer service and thrive in a fast-paced environment, we’d love to hear from you.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

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