1

Call Center Customer Service Inbound Outbound Jobs in New York

Call Center Representative 24

Fairfield, NJ ยท On-site

$15.75 - $20.50/hr

** Call Center Customer Service Representative (High-Volume Call Center) ** ** Job Title: ** Customer ... number of inbound and outbound calls while delivering exceptional customer service. The ideal ...

Be Seen First

Call Center Representative $24-26/hr

Fairfield, NJ ยท On-site

$24 - $26/hr (+ commission)

Call Center Customer Service Representative (High-Volume Call Center) Job Title: Customer Service ... number of inbound and outbound calls while delivering exceptional customer service. The ideal ...

Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...

Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...

Dental Call Center Representative

Cranford, NJ ยท On-site

$16.25 - $20.50/hr

Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable

Dental Call Center Representative

Cranford, NJ ยท On-site

$16.25 - $20.50/hr

Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable

???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ... Inbound/Outbound Call Center Agent ...we want to hear from you! ???? BRING YOUR CALL CENTER ...

Call Center Representative

Bronx, NY ยท On-site

$16.75 - $20.75/hr

In this role, you will take inbound and outbound calls, communicate with customers to identify ... have a great customer service experience with our company. The ideal candidate is friendly ...

Call Center Representative

Bronx, NY ยท On-site

$16.25/hr

In this role, you will take inbound and outbound calls, communicate with customers to identify ... Refer to premade scripts for a variety of customer service topics * Create appointments.

Handle inbound and outbound calls professionally and courteously. * Answer customer questions ... Develop a comprehensive understanding of the company's products, services, and policies. * Keep ...

Ability to source new opportunities through inbound/outbound lead follow-up and outbound cold calls ... HS Diploma or higher. * Call center, customer service/sales experience. * Proficiency with ...

next page

Showing results 1-20

Call Center Customer Service Inbound Outbound information

What cities in New York are hiring for Call Center Customer Service Inbound Outbound jobs?

Cities in New York with the most Call Center Customer Service Inbound Outbound job openings:

Call Center Representative 24

Fairfield, NJ โ€ข On-site

$15.75 - $20.50/hr

Other

Re-posted 9 days ago


Job description

Job Description

Job Description

** Call Center Customer Service Representative (High-Volume Call Center) Job Description**

** Job Title:** Customer Service Representative (CSR) โ€“ High-Volume Call Center

** Job Summary:**
We are seeking a dependable and customer-focused Customer Service Representative to join our high-volume call center team. In this role, you will manage a large number of inbound and outbound calls while delivering exceptional customer service. The ideal candidate is an excellent communicator, can multitask in a fast-paced environment, and is committed to resolving customer concerns efficiently and professionally.

** Key Responsibilities:**

  • Handle a high volume of inbound and outbound customer calls daily.
  • Respond to customer inquiries regarding products, services, billing, and account information.
  • Resolve customer issues by identifying needs, researching solutions, and following company procedures.
  • Accurately document customer interactions in the CRM system.
  • Meet or exceed performance metrics, including call quality, productivity, average handle time, and customer satisfaction.
  • Process orders, returns, payments, and account updates as needed.
  • Escalate complex issues to the appropriate department when necessary.
  • Maintain confidentiality of customer information and comply with company policies.
  • Stay current on company products, services, and procedures.

** Qualifications:**

  • High school diploma or GED required; associate's degree preferred.
  • 1โ€“2 years of customer service or call center experience preferred.

\nCompany Description

Ned's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!!

Company Description

Ned's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!!