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Call Center Customer Service Inbound Outbound Jobs in Indiana

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

... handling inbound and outbound communication with patients and partners, assisting with service ... Minimum of 2 years of experience in a call center or high-volume customer service environment

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

... handling inbound and outbound communication with patients and partners, assisting with service ... Minimum of 2 years of experience in a call center or high-volume customer service environment

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ... Must have excellent customer service phone skills. Working Conditions Position requires the ability ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses ... Must have excellent customer service phone skills. Working Conditions Position requires the ability ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Choose when and to whom you provide support services. * Set your own schedule. * Provide a ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center Customer Service Inbound Outbound JobsCall Center Customer Service Inbound Outbound Jobs in Indiana

Call Center Customer Service Inbound Outbound information

What cities in Indiana are hiring for Call Center Customer Service Inbound Outbound jobs?

Cities in Indiana with the most Call Center Customer Service Inbound Outbound job openings:

Infographic showing various Call Center Customer Service Inbound Outbound job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Inbound Call Center Rep

Indianapolis, IN • On-site

Padmore Global Connections LLC
See more jobs at Padmore Global Connections LLCexternal

$14.17/hr

Other

Re-posted 4 days ago

Job description

Inbound Call Center Rep

Indianapolis, Indiana, United States Or refer someone Job Openings Inbound Call Center Rep

About the Job Inbound Call Center Rep

Max Pay Rate: $14.17

Work Arrangement: Onsite

Agency Interview Type: Phone and in-person

Engagement Type: Contract

NOTE: Applications with resumes in PDF format will be automatically rejected. Only Word format resumes will be considered.

Short Description:

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.

Complete Description:

OVERVIEW: Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.

DUTIES: *Answer all 800 calls in a timely manner. Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies. *Complete data entry each day including Client Contacts *Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed. *Inform the Office Manager when supplies of materials are low *Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly *Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum). *Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites. *Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.

DIFFICULTY OF WORK: Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.

RESPONSIBILITY: Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.

PERSONAL WORK RELATIONSHIPS: Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.

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