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Call Center Customer Service Inbound Outbound Jobs in Georgia

Call Center Representative

Savannah, GA ยท On-site

$12.25 - $15.25/hr

In this role, you handle inbound and outbound calls, helping to support customer service, technical ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

Call Center Representative

Savannah, GA ยท On-site

$12.25 - $15.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

Call Center Representative

Hinesville, GA ยท On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

Call Center Representative

Savannah, GA ยท On-site

$12.25 - $15.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

Call Center Representative

Midway, GA ยท On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

Call Center Representative

Savannah, GA ยท On-site

$12.25 - $15.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

Showing results 21-40

Call Center Customer Service Inbound Outbound information

What cities in Georgia are hiring for Call Center Customer Service Inbound Outbound jobs?

Cities in Georgia with the most Call Center Customer Service Inbound Outbound job openings:

Infographic showing various Call Center Customer Service Inbound Outbound job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Call Center Representative

Augusta, GA โ€ข On-site

$17/hr

Contractor

Re-posted 26 days ago


Job description

Position: Call Center Customer Service Representative

Location: Augusta, GA-Onsite

Duration: 4-6 months

Type: Contract

General Function: The Call Center Customer Service Representative is responsible for handling customer telephone calls in English and spanish while delivering exceptional customer service. The role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. The position requires adherence to the bank’s policies, procedures, and risk framework to ensure a positive and compliant customer experience.

Key Responsibilities:

-Handle inbound customer calls in a professional and courteous manner

-Communicate fluently in English 

-Provide accurate information regarding banking products, services, and policies

-Resolve customer inquiries during the initial call without unnecessary transfers

-Complete required follow-ups within committed timelines

-Maintain strict customer confidentiality and comply with departmental policies

-Accurately enter, update, and verify customer information in internal systems

-Initiate and complete documentation and request forms as required

-Effectively use computer systems for call tracking, troubleshooting, and data entry

-Educate customers on bank products and services, including upselling and cross-selling when appropriate

-Identify and suggest improvements to processes that enhance productivity and customer satisfaction

-Continuously update knowledge of banking products, services, and procedures

-Perform additional duties as assigned

Minimum Qualifications Skills:

-High school diploma or equivalent required

-Basic computer skills with the ability to perform data entry

-Knowledge of banking products and procedures is an advantage

-Prior customer service or call center experience preferred

-Excellent verbal communication and telephone etiquette

-Strong problem-solving skills and customer-focused attitude

-Ability to work in a fast-paced, onsite call center environment