ZipRecruiter

Log In

1

Call Center Customer Service Inbound Outbound Jobs in California

Cardinale Auto Group

Call Center Representative

Marina, CA · On-site

$17.50 - $22/hr

... inbound and outbound calls * Provide accurate information about products, services, and policies ... Prior call center or customer service experience is a plus, but not required What We Offer:

Cardinale Group

Call Center Representative

Marina, CA

$20 - $23/hr

... inbound and outbound calls * Provide accurate information about products, services, and policies ... Prior call center or customer service experience is a plus, but not required What We Offer:

Cardinale Auto Group

Call Center Representative

Marina, CA · On-site

$17.50 - $22/hr

... inbound and outbound calls * Provide accurate information about products, services, and policies ... Prior call center or customer service experience is a plus, but not required What We Offer:

previous page

Showing results 41-60

All JobsCall Center Customer Service Inbound Outbound JobsCall Center Customer Service Inbound Outbound Jobs in California

Call Center Customer Service Inbound Outbound information

What cities in California are hiring for Call Center Customer Service Inbound Outbound jobs?

Cities in California with the most Call Center Customer Service Inbound Outbound job openings:

Infographic showing various Call Center Customer Service Inbound Outbound job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Continuing Care Representative

Los Angeles, CA • On-site

West Coast Dental
Outpatient Health Care • 11 - 50 employees
Learn more about West Coast Dentalexternal

$16.75 - $21.50/hr

Other

Medical, Dental, Vision

Re-posted 8 days ago

West Coast Dental rating

8.3

Company rating: 8.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Inbound/Outbound Call Center Representative
Location: Artesia, CA
Job Type: Full-Time
Department: Patient Services
Reports To: Call Center Supervisor
About Us
We are a fast-growing dental organization committed to delivering exceptional patient care and service. Our call center team plays a vital role in ensuring patients receive timely support, accurate information, and a welcoming experience from the moment they call.
About the Role
We're looking for a friendly, detail-oriented Inbound Call Center Representative to be the first point of contact for patients calling our dental network. You'll play a key role in delivering exceptional customer service, answering questions, scheduling appointments, and ensuring every caller feels valued and supported.
Key Responsibilities
  • Answer incoming calls from patients regarding appointments, services, billing, and general inquiries.
  • Schedule, confirm, and reschedule dental appointments using practice management software.
  • Provide accurate information about dental procedures, insurance coverage, and office policies.
  • Handle patient concerns with empathy and escalate complex issues to appropriate departments.
  • Maintain detailed and accurate records of all interactions in the Practice Management Software (PMS) system.
  • Collaborate with dental office staff to ensure smooth patient flow and communication.
  • Uphold HIPAA compliance and protect patient confidentiality at all times.
Qualifications
  • High school diploma or equivalent; associate degree is a plus.
  • Prior experience in a call center or customer service role, preferably in a dental or healthcare setting preferred
  • Excellent verbal communication and active listening skills.
  • Proficient in using scheduling and PMS software.
  • Ability to multitask and remain calm under pressure.
  • Bilingual (especially Spanish) is highly desirable.
What We Offer
  • Competitive hourly wage + performance incentives
  • Paid training and career development opportunities
  • Health, dental, and vision insurance (for eligible employees)
  • Supportive team environment with room for growth
  • Employee discounts on dental service

What West Coast Dental employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply