Call Center Associate Jobs in Nepean, ON (NOW HIRING)

Requisition ID: 924872 
Store #: EC0694 Lab Dept MGMT RIVOTM 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

Founded in 1976, Riverside Opticalab Ltd is a world leading manufacturer and supplier of optical solutions. Our mission is to improve sight and empower our customers with the best optical solutions powered by our expertise and efficiency, driven by simplicity and flexibility. We deliver personalized services and product offerings to meet our customer's diverse and unique needs. By joining Riverside Opticalab, you become part of a team that is committed to continuous improvement and customer's satisfaction. We are committed to creating an exceptional workplace that values highly skilled talent in a stimulating environment.
Riverside Opticalab Ltd is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION 

You will carry out mounting, blocking and some edging tasks as main activities in this role. You must be autonomous, with team-work abilities and good observational and manual skills. You will act as a multitasked technician that must be versatile and can execute all basic activities in an edging and mounting department.

The work schedule is Monday to Friday (evening shift) but may be subject to change depending on operational and business needs, potentially requiring employees to work weekends and holidays as well.

You may need to work different hours in the beginning for training purposes. 

MAJOR DUTIES AND RESPONSIBILITIES 

• Perform the reception, sorting, tray up and tray out of the lenses and frames 
• Read a work ticket and prescription of an order and assign to the proper workstation/service 
• Tracing of lenses 
• Blocking, readying uncut lenses for the edging process by outlining the center/alignment markings and affixing the chuck/block 
• Edging and specialty orders, using variety of edging machines to cut lenses down to proper size and shape to fit the appropriate frame 
• Mounting, inserting edged lenses to ensure proper fit and alignment, and inserting lenses into the frame while ensuring proper fit 
• Inspection, checking lenses and frames to ensure quality standards are met 
• Utilizing the bevel wheel to remove the sharp edges of the lens 

QUALIFICATIONS 

• Job experience will be considered in place of High school diploma or GED 
• Proficient in English (ability to read, write and speak fluently) 
• Manufacturing experience a plus 
• The ability to meet measurable standards in a dynamic production environment Depth perception, use of fine motor skills and manual dexterity 
• Attention to detail and precision 
• Autonomous
• Manual dexterity 
• Timeliness 
• Team player 
• Must be able to walk/stand for full duration of the shift 
• Ability to adapt to change 
• Be able to perform repetitive movements with upper and lower extremities 
• Must be able to regularly lift 10 pounds 

Pay Range: $17.60 - $22.00

This position is eligible for a shift premium.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.