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Call Center Associate Jobs in Mabelvale, AR (NOW HIRING)

Dillards

Technical Support Analyst

Little Rock, AR · On-site

... contact for Dillard's associates encountering issues with IT resources. This role offers a ... T. call center or I.T. help desk environment. * AI Proficiency: Experience using generative AI ...

Dillards

Technical Support Analyst

Little Rock, AR · On-site

... contact for Dillard's associates encountering issues with IT resources. This role offers a ... T. call center or I.T. help desk environment. * AI Proficiency: Experience using generative AI ...

Dillards

Technical Support Analyst

Little Rock, AR · On-site

... contact for Dillard's associates encountering issues with IT resources. This role offers a ... T. call center or I.T. help desk environment. * AI Proficiency: Experience using generative AI ...

Uasys

Patient Access Specialist

Little Rock, AR

$16.50 - $22/hr

High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling OR Associate degree plus 2 years of ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Mabelvale, AR

Call Center Associate information

See Mabelvale, AR salary details

$7

$13

$16

How much do call center associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center associate in Mabelvale, AR is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $15.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What cities near Mabelvale, AR are hiring for Call Center Associate jobs? Cities near Mabelvale, AR with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Mabelvale, AR as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $28,830 per year, or $13.9 per hour.

ARKANSAS only - Work at Home Call Center Representative

InfoCision

Alexander, AR • Remote

$12.50/hr

Full-time, Other

Re-posted 25 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $12.50 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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