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Call Answering Jobs in Florida (NOW HIRING)

Elevate ENT Partners

Otolaryngologist

Jacksonville, FL · On-site

$292K - $324K/yr

No trauma call or airway management call * Answering service available as front line for patient calls * Low volume, emergencies only call Compensation * Partnership-track with No buy-in required

The Hive Careers Ltd

Call Centre Manager

Miami, FL

Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who ... Answering representatives questions, guiding them through difficult calls or issues, diffusing ...

New

The Hive Careers Ltd

Call Centre Manager

Miami, FL

Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who ... Answering representatives questions, guiding them through difficult calls or issues, diffusing ...

New

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All JobsCall Answering JobsCall Answering Jobs in Florida

Call Answering information

See Florida salary details

$8

$13

$18

How much do call answering jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for call answering in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is call answering?

Call answering is a service where professionals handle incoming phone calls on behalf of a business or individual. This can include taking messages, transferring calls, providing information, or scheduling appointments. Call answering services are commonly used by companies that want to ensure they never miss a call, even outside of regular business hours. These services help improve customer service and allow businesses to focus on their core tasks while ensuring that all calls are answered promptly and professionally.

What are some common challenges faced by professionals in call answering roles and how can they be effectively managed?

Professionals in call answering roles often encounter high call volumes, difficult or upset callers, and the need to multitask while maintaining a positive and professional demeanor. Managing these challenges involves developing strong communication and active listening skills, staying organized, and using call management software efficiently. Regular training and support from supervisors or team leads can also help staff handle stressful situations and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a call answering agent, and why are they important?

To thrive as a Call Answering Agent, you need strong verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and call center platforms is typically required. Patience, professionalism, and problem-solving skills help agents handle a wide variety of caller needs and challenging situations. These competencies are crucial for delivering excellent customer service, maintaining company reputation, and ensuring efficient call resolution.

What is the difference between Call Answering vs Customer Service Representative?

AspectCall AnsweringCustomer Service Representative
Primary RoleAnswering and routing incoming calls for businessesAssisting customers with inquiries, complaints, and support via multiple channels
Work EnvironmentCall centers, remote, or office settingsOffice, retail, or remote customer support centers
Required SkillsExcellent communication, active listening, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, some call center trainingCustomer service certifications optional but beneficial

While both roles involve communication with customers, Call Answering primarily focuses on managing incoming calls and routing them appropriately, often with minimal customer interaction beyond call handling. Customer Service Representatives engage more deeply with customer issues, providing solutions and support across multiple channels. Understanding these differences helps in choosing the right career path or service for your needs.

What are popular job titles related to Call Answering jobs in Florida?

For Call Answering jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Call Answering jobs in Florida look for?

The top searched job categories for Call Answering jobs in Florida are:

Call Answering jobs near you
Infographic showing various Call Answering job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Otolaryngologist

Jacksonville, FL • On-site

Elevate ENT Partners
Health Care and Social Assistance • 51 - 200 employees
Learn more about Elevate ENT Partnersexternal

$292K - $324K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Jacksonville ENT Specialists, an Elevate ENT Partners group in Jacksonville, Florida, is seeking a Board Eligible or Board Certified Otolaryngologist. This role offers a superb opportunity to join a collaborative provider team with a built-in referral pattern, focusing on continuous education within the community. All subspecialties are welcome to inquire for this highly valued position.

Practice Info

  • 3 office locations, all in Jacksonville
  • Affiliated with Baptist Health, Wolfson Children's Hospital, and Jacksonville Surgery Center
  • No hospital call
  • No trauma call or airway management call
  • Answering service available as front line for patient calls
  • Low volume, emergencies only call

Compensation

  • Partnership-track with No buy-in required
  • Relocation Assistance
  • Commencement Bonus
  • Guaranteed Base Salary + Annual Production Bonus leading to Senior Physician status
  • Partner Equity Match Program

Benefits

  • Mentorship program for Early Career Physicians
  • 100% Employer-paid Medical, Vision & Dental benefits (Associate Physician + Family)
  • Employer-paid malpractice insurance
  • Employer-paid FL medical license & DEA
  • Generous Paid Time Off, plus CME Reimbursement

Requirements

  • BE or BC Otolaryngologist

Apply