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Cahps Director Jobs (NOW HIRING)

The Director, Stars & Member Experience provides strategic leadership for Presbyterian Health Plan ... Lead enterprise efforts to improve Star Ratings, CAHPS results, HOS outcomes, and member ...

IL · On-site

$160K - $175K/yr

The Director, Quality Operations is responsible for supporting the development and implementation ... Medicare Stars ratings including HEDIS, CAHPS, and Pharmacy measures * Data analysis and continuous ...

Director, Quality Operations

IL · Remote

$160K - $175K/yr

The Director, Quality Operations is responsible for supporting the development and implementation ... Medicare Stars ratings including HEDIS, CAHPS, and Pharmacy measures * Data analysis and continuous ...

We ask that you have deep expertise in HEDIS, CAHPS, and performance improvement, as well as the ability to lead teams and influence stakeholders across the organization. The QI Director supports ...

We ask that you have deep expertise in HEDIS, CAHPS, and performance improvement, as well as the ability to lead teams and influence stakeholders across the organization. The QI Director supports ...

We ask that you have deep expertise in HEDIS, CAHPS, and performance improvement, as well as the ability to lead teams and influence stakeholders across the organization. The QI Director supports ...

We ask that you have deep expertise in HEDIS, CAHPS, and performance improvement, as well as the ability to lead teams and influence stakeholders across the organization. The QI Director supports ...

We ask that you have deep expertise in HEDIS, CAHPS, and performance improvement, as well as the ability to lead teams and influence stakeholders across the organization. The QI Director supports ...

We ask that you have deep expertise in HEDIS, CAHPS, and performance improvement, as well as the ability to lead teams and influence stakeholders across the organization. The QI Director supports ...

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Infographic showing various Cahps Director job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 85% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Director Patient & Community Engagement

Philadelphia, PA • On-site

Temple Health
Hospitals • 5 - 10K employees

Full-time

Re-posted 13 days ago


Temple University Health System rating

8.2

Company rating: 8.2 out of 10

Based on 77 frontline employees who took The Breakroom Quiz


Job description

The Director, Patient and Community Engagement provide strategic leadership and system-wide oversight of volunteer services, patient and family engagement, and community-facing programs across Temple University Health System (TUHS). This role advances the voice of the patient and family as a core driver of care delivery by leading the development, standardization, and integration of Patient and Family Advisory Councils (PFACs) and volunteer services across all TUHS entities. The Director collaborates with executive leadership, clinical teams, and community partners to improve the patient and family experience, strengthen community relationships, and ensure alignment with TUHS strategic priorities, regulatory requirements, and service excellence standards.
Education
Bachelor's Degree Healthcare related field Required
Master's Degree Healthcare Administration, Public Health, or related field Preferred
Experience
5 years experience in a leadership role in Patient Experience, Volunteer services and Patient and Family Engagement Required
General Experience with HCAHPS, CG-CAHPS, OAS-CAHPS, outpatient and patient satisfaction surveys

Required
General Experience leading Patient and Family Advisory Councils Required
General Experience in a multi-hospital health system Preferred
Licenses
Cert Patient Experience Prof Required


What Temple University Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Temple Health logo

About Temple Health

Sourced by ZipRecruiter

Temple Health is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education. The health system’s 1,550+ physicians and scientists share a common mission of bringing tomorrow’s treatments to the bedside today, helping them achieve outcomes once thought impossible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1995