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WE CANN PROGRAM DIRECTOR

Job Description

Employment Type: Full-Time
Reports To: Director of Programs & Impact
Supervises: We CANN program staff, Success Coaches/Case Managers, facilitators, interns, and consultants

POSITION SUMMARY

The We CANN Program Director provides leadership and day-to-day oversight of Community Action of Greater Indianapolis' (CAGI) We CANN program. The Director is responsible for ensuring participants successfully move from enrollment and assessment through individualized planning, cohort programming, workforce preparation, career pathways, employment placement, and retention.

We CANN utilizes a Safe, Alive, and Productive approach to support young adults who may face significant barriers to employment, including justice-system involvement, housing instability, limited work experience, transportation barriers, educational needs, and other challenges.

The Program Director leads program staff, manages program operations and performance, develops employer and community partnerships, oversees workforce development activities, monitors grants and budgets, and ensures the program achieves measurable participant outcomes.

ESSENTIAL FUNCTIONS

• Provide overall leadership and day-to-day management of the We CANN program.
• Supervise and support program staff, including Success Coaches/Case Managers.
• Oversee participant enrollment, Individual Action Plans (IAPs), case management, cohort participation, supportive services, and follow-up.
• Monitor participant engagement, program completion, employment placement, retention, and other performance outcomes.
• Oversee job readiness, career pathways, occupational training, certifications, work experiences, and apprenticeship opportunities.
• Build and maintain relationships with employers, training providers, workforce organizations, and community partners.
• Ensure participants are connected to appropriate barrier-reduction and supportive services.
• Manage program grants, deliverables, reporting requirements, and compliance.
• Monitor the program budget and expenditures in coordination with the Director of Programs & Impact and Finance Department.
• Track program data and prepare performance and outcome reports for leadership, funders, and other stakeholders.
• Represent We CANN at community, employer, workforce, and partner meetings.
• Identify opportunities to strengthen program quality, partnerships, participant outcomes, and long-term sustainability.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Human Services, Social Work, Workforce Development, Business Administration, Community Development, or a related field; equivalent relevant experience may be considered.
• 3–5 years of relevant experience in workforce development, human services, reentry, case management, youth/young adult programming, or related services.
• Experience supervising staff and managing programs.
• Knowledge of workforce development, career pathways, employment placement, and supportive services.
• Experience working with individuals facing barriers to employment and economic stability.
• Experience with program budgets, grants, contracts, performance measures, or reporting.
• Strong leadership, communication, relationship-building, organizational, and problem-solving skills.
• Ability to develop relationships with employers, community partners, and training providers.

PREFERRED QUALIFICATIONS

• Experience serving justice-involved or system-impacted young adults.
• Experience developing employer partnerships and employment opportunities.
• Knowledge of apprenticeships, work-based learning, occupational training, and industry-recognized credentials.
• Familiarity with Indianapolis/Central Indiana workforce and community resources.

Experience with grant-funded workforce or human services programs

Community Action of Greater Indianapolis, Inc. (CAGI) is a nonprofit organization dedicated to the reduction and ultimate elimination of poverty among the clients in its service area. Currently, we served more than 40,000 households and 100,000 residents of Boone, Hamilton, Hendricks, Marion and Tipton Counties in Indiana. CAGI has pursued its mission since its incorporation in 1965, and the constellation of services we provide has grown and evolved as the shape and face of poverty has changed and the needs of our clients have changed. We are proud to be among the more than 1,000 Community Action Agencies in the country striving to achieve such outcomes for our constituents.