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Cafe Operations Manager Jobs in Virginia (NOW HIRING)

Twosome Place

Assistant Café Manager

Alexandria, VA · On-site

As we launch and expand our operations in the United States, we are looking for an experienced Assistant Café Manager. This role will be a key partner in establishing a strong foundation for our US ...

Au Bon Pain

Shift Supervisor

Sterling, VA

$14.75 - $18.75/hr

The Shift Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the ...

Au Bon Pain

Shift Supervisor

Sterling, VA · On-site

$14.75 - $18.75/hr

The Shift Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the ...

Urban Air Adventure Park

Cafe Manager

Gainesville, VA · On-site

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This is a practical, hands-on role ...

Urban Air Adventure Park

Cafe Manager

Woodbridge, VA · On-site

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

Juice Journey VA

Lead Team Member

Richmond, VA · On-site

$18 - $20/wk

... cafe operations and delivering an exceptional guest experience in a juice and smoothie environment. As the on-site leader, the LTM serves as the primary point of contact and operational manager ...

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Cafe Operations Manager information

What does a cafe operations manager do?

A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.

What are the key skills and qualifications needed to thrive as a cafe operations manager?

To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.

What are some common challenges faced by a cafe operations manager, and how can they be addressed?

Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.

What is the difference between Cafe Operations Manager vs Cafe Supervisor?

AspectCafe Operations ManagerCafe Supervisor
ResponsibilitiesOversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction.Supervises daily staff activities, manages customer service, and ensures smooth daily operations.
Required CredentialsExperience in management, hospitality certifications often preferred.Experience in hospitality or food service, often no formal management certification required.
Work EnvironmentOffice-like setting within the cafe, strategic planning, staff management.Frontline environment, direct interaction with customers and staff.
Industry UsageCommonly used in larger cafes or chains with multiple locations.Used in small to medium cafes, more hands-on role.

The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.

What cities in Virginia are hiring for Cafe Operations Manager jobs?

Cities in Virginia with the most Cafe Operations Manager job openings:

Cafe Operations Manager jobs near you

Assistant Café Manager

Alexandria, VA • On-site

Twosome Place
See more jobs at Twosome Placeexternal

Full-time

Posted 26 days ago

Job description

Description
About A Twosome Place
Twosome Place is a leading premium dessert café brand from South Korea, known for its high quality coffee, artisan cakes, and sophisticated café experience. Since opening its first store in Seoul in 2002, the brand has grown to over 1,700 locations and has built a strong reputation for combining specialty coffee with patisserie-style desserts. As we launch and expand our operations in the United States, we are looking for an experienced Assistant Café Manager. This role will be a key partner in establishing a strong foundation for our US teams.
Position Overview
The Assistant Café Manager supports all aspects of daily café operations while serving as the second-in-command to the Café Manager. This role is responsible for leading shifts, coaching team members, maintaining operational standards, and ensuring every guest receives warm, attentive, and personalized hospitality.
The Assistant Café Manager leads by example, balancing hands-on service with operational leadership to create a café environment that reflects the quality and sophistication of the A Twosome Place brand.
Key Responsibilities
Leadership & Team Development
  • Partner with the Café Manager to lead daily operations and uphold company standards.
  • Supervise and coach Front-of-House Floor Supervisors & team members.
  • Foster a positive, respectful, and high-performing team culture.
  • Assist with recruiting, interviewing, onboarding, and training new employees.
  • Provide ongoing coaching, performance feedback, and professional development.
  • Lead team meetings and ensure team members are prepared for successful service.

Guest Experience
  • Champion a hospitality first culture that creates memorable guest experiences.
  • Ensure every guest interaction reflects A Twosome Place's commitment to excellence.
  • Address guest concerns promptly and professionally while seeking opportunities to exceed expectations.
  • Maintain the premium atmosphere, cleanliness, and presentation expected of the brand.

Café Operations
  • Oversee daily café operations during assigned shifts.
  • Ensure smooth communication and coordination between front and back of house.
  • Monitor service flow, ticket times, order accuracy, and beverage quality.
  • Maintain inventory levels and assist with ordering and receiving products.
  • Support labor management by assisting with scheduling and shift coverage.
  • Ensure compliance with food safety, sanitation, and company operating procedures.
  • Assist with cash management, deposits, inventory counts, and operational reporting.

Brand Excellence
  • Maintain the highest standards of food quality, beverage execution, cleanliness, and presentation.
  • Support seasonal menu launches and promotional initiatives.
  • Drive consistency in every aspect of the guest experience.
  • Promote continuous improvement through coaching, accountability, and teamwork.

Requirements
What We're Looking For
  • Minimum of 3 years of leadership experience in a café, coffee shop, bakery, upscale casual restaurant, or hospitality environment.
  • Strong understanding of café operations, hospitality and team leadership.
  • Passion for delivering exceptional guest experiences.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to lead calmly and effectively in a fast-paced environment.
  • Experience with scheduling, inventory management, cash handling, and POS systems.
  • Flexible availability, including mornings, evenings, weekends, and holidays.

Nice To Have
  • Previous management experience in F&B, café, restaurant, or franchise-based retail operations.
  • Experience supporting multi-unit and multi-state operations in the US.
  • Strong understanding of K-brands and Korean business culture.

Apply