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Bwi Jobs in Florida (NOW HIRING)

Customer Service Representative

Homestead, FL · On-site

$14.75 - $20/hr

Customer Service Representative BWI is seeking a dependable and customer-focused Customer Service Representative to support our Homestead location. This role is essential in delivering excellent ...

Customer Service Representative

Homestead, FL · On-site

$14.75 - $20/hr

BWI is seeking a dependable and customer-focused Customer Service Representative to support our Homestead location. This role is essential in delivering excellent customer experiences while ...

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$12

$20

$25

How much do bwi jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for bwi in Florida is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.45 per hour, depending on experience, location, and employer.

What is a BWI job?

A BWI job typically refers to a position related to Baltimore/Washington International Thurgood Marshall Airport (BWI). Jobs at BWI can range from airline staff, security personnel, and baggage handlers to customer service representatives and airport operations managers. These roles support the daily functioning of the airport, ensuring safe and efficient travel for passengers. Employment opportunities may be available through airlines, the airport authority, or third-party service providers.

What is the difference between Bwi vs Customer Service Representative?

AspectBwiCustomer Service Representative
Required CredentialsTypically no formal degree, may require specific certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentAirports, transportation hubs, logistics centersCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, logistics companiesRetail, telecommunications, service industries
Common Search & ComparisonCustomer service, logistics rolesCustomer support, client interaction

The main difference between Bwi and Customer Service Representative lies in their work environments and industry focus. Bwi roles are often found in transportation and logistics settings, requiring specific certifications, while Customer Service Representatives work primarily in retail or call centers with general customer service skills. Both roles involve interaction with clients but differ in industry context and job requirements.

What are some common challenges faced by professionals working at BWI (Baltimore/Washington International Thurgood Marshall Airport), and how can they be addressed?

Professionals working at BWI often encounter challenges such as managing high passenger volumes, maintaining safety and security standards, and coordinating with multiple stakeholders like airlines, TSA, and airport vendors. Teamwork and effective communication are essential to ensure smooth operations, especially during peak travel times or unexpected events. Staying adaptable and proactive, as well as participating in ongoing training, can help address these challenges and contribute to a positive work environment.

What are the key skills and qualifications needed to thrive as a BWI (Baltimore/Washington International Airport) operations specialist, and why are they important?

To thrive as a BWI Operations Specialist, you need a solid understanding of airport operations, safety regulations, and emergency procedures, often supported by relevant education or airport operations experience. Familiarity with airport management systems, FAA regulations, and incident reporting tools is typically required. Strong problem-solving, communication, and teamwork skills help you respond effectively to dynamic situations and coordinate with diverse stakeholders. These skills ensure the safe, efficient, and compliant operation of airport activities in a fast-paced environment.
What are the most commonly searched types of Bwi jobs in Florida? The most popular types of Bwi jobs in Florida are:
Infographic showing various Bwi job openings in Florida as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $42,227 per year, or $20.3 per hour.

Customer Service Representative

BWI Companies

Homestead, FL • On-site

$14.75 - $20/hr

Other

Re-posted 13 days ago


Job description

Customer Service Representative

BWI is seeking a dependable and customer-focused Customer Service Representative to support our Homestead location. This role is essential in delivering excellent customer experiences while supporting sales growth and operational efficiency.

If you are bilingual, enjoy working with customers, staying organized in a fast-paced environment, and contributing to a team's success, this is a great opportunity to grow your career with a stable and respected company.

What You'll Do Customer Service & Sales Support
  • Provide professional, courteous, and knowledgeable service to customers in person and over the phone.
  • Process customer orders accurately and efficiently, ensuring timely follow-through.
  • Follow up on customer requests and backorders to ensure satisfaction and fulfillment.
  • Build strong customer relationships while maintaining confidentiality.
  • Support sales growth through inside sales efforts and add-on selling techniques.
Product & Market Knowledge
  • Continuously build product knowledge through collaboration with sales reps, vendors, and technical resources.
  • Stay informed on products available in the showroom to better assist customers.
Inventory Support
  • Monitor inventory levels to ensure product availability and timely customer fulfillment.
  • Assist with ordering restock inventory under the direction of the Warehouse Manager.
  • Participate in physical inventory counts and cycle counts.
  • Verify accuracy of product movement within systems.
  • Identify slow-moving inventory and assist with sales or transfers.
Compliance & Safety
  • Follow company credit policies and cash handling procedures.
  • Ensure proper documentation and control of invoices, checks, and credit transactions.
  • Participate in safety meetings and assist with loss control initiatives.
  • Comply with all company policies and government regulations related to product handling and storage.
What We're Looking For Skills & Qualifications
  • Strong customer service and interpersonal skills
  • Excellent communication and phone etiquette
  • Organized and detail-oriented with the ability to multitask
  • Bilingual
Technical Skills
  • Basic computer proficiency (order entry systems, Microsoft Office)
  • Experience with RF scanners is a plus
  • Working knowledge of products and applicable regulations is helpful
Additional Requirements
  • Ability to safely operate a forklift (or willingness to be trained)
  • Ability to lift up to 60 pounds
  • Team-oriented with a strong work ethic

If you're ready to bring your customer service skills to a company that values reliability and teamwork, apply today!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.