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Business Systems Operations Manager Jobs in Georgia

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · Hybrid

... Support, Operations, Client Services, Product, and Marketing. Most of your time will be spent ... and manage a caseload of 3-5 concurrent initiatives with minimal rework. * Deliver expert ...

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · On-site

... Support, Operations, Client Services, Product, and Marketing. Most of your time will be spent ... By six months, you're managing a caseload of enhancement initiatives with minimal rework, because ...

Resicap LP

Business Systems Analyst

Atlanta, GA · On-site

Offer operational and technical support for day to day issues as reported * Stay current with ... Integrate HubSpot with other business systems (CRM, marketing tools, etc.) * Monitor data ...

Bewinvest

Business Systems Manager

Atlanta, GA · On-site

$89K - $168K/yr

Defines security system specifications and objectives based on business requirements and cost considerations, providing management with recommendations that support security audits and ...

TriNet

Business Systems Manager

Atlanta, GA

... system specifications and objectives based on business requirements and cost considerations. Provides management with recommendations that support security audits and segregation-of-duties ...

TriNet

Business Systems Manager

Dunwoody, GA · On-site

Defines security system specifications and objectives based on business requirements and cost considerations. Provides management with recommendations that support security audits and segregation-of ...

TriNet

Business Systems Manager

Dunwoody, GA

Defines security system specifications and objectives based on business requirements and cost considerations. Provides management with recommendations that support security audits and segregation-of ...

Finastra

Director, Systems Operations

Atlanta, GA · Hybrid

Reporting to the Cloud Delivery Manager, this role is responsible for leading a team of Application ... Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities.

Cerbo OptiMantra

Business Operations Manager

Atlanta, GA · On-site

What You'll Do As Business Operations Manager, you will sit within Finance and support operational ... Systems & Data Partnership: Partner with teams across the business to ensure clean data flows from ...

Softheon

Business Operations Manager

Atlanta, GA · On-site +1

Business Operations Manager Team: Operations Job Location: Remote About Us Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance ...

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Business Systems Operations Manager information

What is a business systems operations manager?

Business Systems Operations Managers are professionals responsible for overseeing and optimizing the technological systems and processes that support a company's business operations. They manage the integration of software and hardware solutions, coordinate between IT and business teams, and ensure that systems run efficiently to meet organizational goals. Their role often includes troubleshooting issues, implementing new technologies, and maintaining compliance with industry standards. By streamlining operations and aligning technology with business strategy, they help organizations improve productivity and efficiency.

What are the key skills and qualifications needed to thrive as a business systems operations manager?

To thrive as a Business Systems Operations Manager, you need strong analytical skills, project management experience, and a background in business or information technology, often supported by a relevant degree. Familiarity with ERP systems, CRM platforms, and certifications like PMP or ITIL are typically valuable. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for managing cross-functional teams and driving process improvements. These skills ensure efficient system operations, successful project delivery, and alignment between business objectives and technology solutions.

What are some common challenges faced by business systems operations managers, and how can they be addressed?

Business Systems Operations Managers often encounter challenges such as integrating new technologies with legacy systems, streamlining cross-functional workflows, and ensuring data accuracy across platforms. To address these, it's important to foster strong relationships with IT and business teams, prioritize regular system audits, and maintain clear communication channels. Effective project management skills and a proactive approach to troubleshooting can also help minimize disruptions and ensure seamless business operations.

What is the difference between Business Systems Operations Manager vs Business Analyst?

AspectBusiness Systems Operations ManagerBusiness Analyst
Primary FocusOversees system operations, manages IT infrastructure, ensures system stabilityAnalyzes business needs, documents requirements, recommends solutions
Required SkillsIT management, systems administration, project managementBusiness process analysis, communication, data analysis
Work EnvironmentIT departments, operations teams, technical settingsBusiness units, project teams, consulting environments
CertificationsITIL, PMP, CompTIA certificationsCBAP, PMI-PBA, business analysis certifications

The Business Systems Operations Manager primarily manages and maintains IT systems and infrastructure, ensuring operational efficiency. In contrast, the Business Analyst focuses on understanding business needs and translating them into technical solutions. Both roles require strong analytical skills but differ in their core responsibilities and work environments.

How much do business systems operations managers make in the US?

Business Systems Operations Managers in the US typically earn a median annual salary of around $100,000 to $130,000, depending on experience, location, and industry. They often require strong technical skills, knowledge of enterprise systems, and certifications such as ITIL or PMP to advance in their roles.

What cities in Georgia are hiring for Business Systems Operations Manager jobs?

Cities in Georgia with the most Business Systems Operations Manager job openings:

Business Systems Analyst

Atlanta, GA • Hybrid

PowerPlan, Inc
Software Development • 201 - 500 employees
Learn more about PowerPlan, Incexternal

Full-time

Re-posted yesterday

Key responsibilities

  • Gather, document, and clarify requirements for enhancement requests and manage multiple initiatives with minimal rework.

  • Provide second-tier support for Salesforce and integrated systems, focusing on functional, back-end knowledge.

  • Partner with developers and stakeholders to scope, validate, and route enhancement requests and support issues.

Job description

Overview

We're looking for a Business Systems Analyst to become a critical partner between the business and IT, owning requirements gathering and driving the delivery of Salesforce and integrated-system enhancements that support Sales, Customer Support, Operations, Client Services, Product, and Marketing.

Most of your time will be spent meeting with business stakeholders, translating their requests into clear system requirements, and partnering with the team to determine feasibility, scope, and impact before a solution is built, tested, and deployed. You'll also provide second-tier support, but this isn't a help desk role - most requests require the functional, back-end knowledge of how our systems are configured, and success depends on that depth of expertise.

Responsibilities

Success will be measured by how independently you can gather and scope requirements, and by how little rework your enhancement initiatives need because you scoped them right the first time.

  • Independently gather, document, and clarify requirements for incoming enhancement requests, and manage a caseload of 3-5 concurrent initiatives with minimal rework.
  • Deliver expert, functional-level second-tier support for Salesforce and integrated systems - beyond front-end troubleshooting.
  • Recognize when a support issue is actually an enhancement opportunity and route it accordingly.
  • Contribute to system audits, governance, and compliance standards with accuracy and reliability.
  • Partner effectively with the Business Systems team's developers and stakeholders across departments, escalating for broader buy-in only when it's truly needed.
Qualifications
  • Proven experience as a Business Systems Analyst (or similar) with functional, back-end configuration experience in Salesforce (Sales & Service Cloud).
  • Strong requirements-gathering skills - the ability to translate business problems into clear, actionable system requirements.
  • Experience partnering with developers to scope, size, and validate enhancement requests.
  • Experience developing test scripts and supporting user acceptance testing (UAT).
  • Experience supporting Salesforce-integrated third-party applications such as Concur and Certinia.
  • Clear, professional communication with both technical and non-technical stakeholders.
  • Strong analytical, problem-solving, and documentation skills.
  • 5+ years of increasingly responsible experience in a Salesforce environment as a business systems analyst, functional consultant, or system administrator.
  • 3+ years directly supporting Salesforce-related projects such as integrations, updates, upgrades, and enhancement delivery.

Preferred

  • Salesforce Certified Platform Administrator certification, ideally backed by hands-on functional experience rather than certification alone.

PowerPlan is an EOE

Applicant Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.

Employment Type: OTHER

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